Gainsight

AUGUST 26, 2022

This year, for the first time ever, the focus of the event expanded beyond customer success to include speakers, sessions, and attendees from product and community. In their presentation, they explained that in order to build a company that can withstand the changes in the market, Product and Customer Success teams need to work together.

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Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

APRIL 4, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Amanda Ralph Product Management Consultant.

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Analytic Tools Research Software CTO Coach Development 107

Mironov Consulting

DECEMBER 31, 2017

. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.

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Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3] We could make Sales happy by focusing product managers on a handful of major customers.

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The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. Consequently, many consultants responded to the increasing demand for agile practitioners, particularly from corporate organizations, by rebranding themselves. no one will hold back, contrary to Retrospectives as a competing format to gather feedback.

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Product Innovation Educators

APRIL 2, 2018

Since then, he’s taken on product management, managing the marketing website, SEO strategy, and analytics. From the discussion you’ll learn: Sources for product ideas, How to validate your plans for solving the customers’ problem, and. I had worked in Linux operations and done design contract work on the side.

Analytic Tools 58

Analytic Tools Fractional CTO Feedback Software User Testing 58

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Startup founder?

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The Product Guy

MARCH 2, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

freshtrax

SEPTEMBER 26, 2019

market, localization strategy between Japan and the U.S., Now, here are the insights we gathered from our interview with Michael Rosenzweig. Since the above companies have been successful in acquiring customers, it makes sense for BASE FOOD to start in this area. Prior to BASE FOOD’s entry into the U.S. and company structure.

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Business of Software Conference

MARCH 8, 2019

We’ve brought in speakers who have experience taking companies through these problems, either as CEOs/Founders scaling their own companies, or as consultants helping SaaS companies to take the leap into growth. How do you ensure your users value and pay for your product? Not from Rich Mironov , though.

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Under 10 Consulting

DECEMBER 19, 2019

problems to be solved for a market full of customers. If you don’t engage directly with customers every week, you’re not a product manager. Even if you have a smaller team—say with three to five product professionals—you could have at least one responsible on strategy, one on technical planning, and one focused on product growth.

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Atomic Spin PM

JANUARY 7, 2019

So how much should you budget for a custom software project? But they can miss out on early client feedback and end up wasting money on the wrong things. The reality of custom software development is that it’s never “done,” and there are always more ideas than the budget can cover. This is intentional!

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Feedback Software Software Review User Testing Customer Experience 40

BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. Marie Kellett, former CPO eftpos.

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Usersnap

JANUARY 12, 2022

They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. What Is a Chief Product Officer? How Much Does a Chief Product Officer Earn? They ensure the seamless delivery of products to customers. . of a Chief Product Officer.

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Research Software Feedback Software Analytic Tools Fractional CTO 52

Business of Software Conference

MAY 15, 2019

I went on to do management consultancy at ZS associates. And far from being a company that was going to deliver a whole bunch of customers who were going to be innovative adopters the likes of people who buy Apple products, actually where 3G had to play in the end was with cheap voice for effectively ‘chavs’ is the way they called it.

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Research Software Technology User Testing Fractional CTO 55

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? Who tends to use this product?

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Gainsight

JULY 1, 2022

Instead, companies are searching for ways to successfully maximize customer lifetime value by lowering Customer Acquisition Cost (CAC) and improving Net Revenue Retention (NRR)—but do so without drastically increasing spending with high-touch resources. Make the product itself a key player in the customer lifecycle and experience. .

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Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

MARCH 2, 2024

Additionally, there were several consulting and agency teams supporting all sorts of applications and building proof-of-concepts. Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. This was praise and a comment that I heard from our Digital Business CTO.

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Business of Software Conference

NOVEMBER 30, 2020

April Dunford // Ambient Strategy. From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. You need the Point of View pitch.

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Research Software User Testing Positioning Product Research 64

Business of Software Conference

FEBRUARY 16, 2021

3:00 James Avery, Kevel: But yeah, so I started it started back in 2009, it took a little while to get a real customer of the ad network, the software to kind of run display advertising and things like that. And then in 2010, we got our first customer. Especially in like a SaaS business where it’s like, okay, we sign a customer.

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The Product Coalition

NOVEMBER 7, 2019

MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. by setting up processes, strategy and frameworks?—?as

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Technical Review Feedback Software Fractional CTO Weak Development Team 60

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. If you need help with product design or user experience research, contact us at UX studio. Award-winning global user experience design company.

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Research Software User Testing Technical Review Product Research 78

Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” My goal has always been to positively impact the lives of people going through life-changing diseases whilst also forging the way for other female leaders in the technology industry.”

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Delivering feedback has to be done differently for example. He tells the story of an Australian designer working in Thailand who was frustrated at having to teach designers there the basics of user research. “I

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eG Innovations

FEBRUARY 9, 2023

Organizations are increasingly facing data localization compliance regulation and customer contracts that can include clauses such as “may not move data to other countries without prior agreement”. Our MSP partners often operate on tight margins and must increasingly demonstrate tangible value to customers.

Data Visualization 52

Data Visualization Fractional CTO CTO Coach Onboarding KPIs 52

Intercom, Inc.

JULY 9, 2020

When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. And I’m a writer of a newsletter called Tech Bound, in which I hone in on marketing strategies and customer acquisition. I’ve always been a pretty curious kid.

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DISQO

AUGUST 10, 2015

Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. customer development, product design) and Scale (e.g., Insight Innovation eXchange.

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Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. customer development, product design) and Scale (e.g., Insight Innovation eXchange.

Events 40

Events User Testing Product Research Data Visualization 40

Business of Software Conference

SEPTEMBER 10, 2018

In honor of the recent passing of Gerald Weinberg, I’ll choose my favorite of his: The Secrets of Consulting. Mikey Trafton, Alamo Drafthouse, CTO. Good Strategy Bad Strategy: The Difference and Why It Matters by Deckle Edge. Rich Mironov, Mironov Consulting. Most influential book: There are many to choose from. (I

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CTO Coach Software Review Research Software Fractional CTO 49

DISQO

AUGUST 10, 2015

Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology. customer development, product design) and Scale (e.g., Insight Innovation eXchange.

Events 40

Events User Testing Data Visualization Product Management 40

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. So David and I set the direction, and the strategy and the vision and sort of where we’re headed.

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Business of Software Conference

JANUARY 30, 2020

Product positioning can play a huge part in the success of your product and simply by changing how you look at something, can completely change the way customers think and understand who you are and what you’re selling. Q | How to move from being a consulting to product business. . Watch Positioning for Growth. See the answer.

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Software Review Technical Review Fractional CTO Data Visualization 40

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. We’re a software consulting company we build custom software for Fortune 500 companies. But I had built such an awful company culture that my entire company walked into my office one day and they all quit (AWW). They don’t know what you want them to do.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

Crafty CTO

JUNE 28, 2023

Re-reading it again today, it’s as insightful as ever and worth another look. The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher. The during the madness of March, that entire strategy broke down.

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Gainsight

JUNE 10, 2021

From major players in the field such as Delphix and ADP to Okta, Lumen, and Glint, get ready to hear about Customer Success Operations, CS at Scale, CS Strategy, Human First Customer Success, and Product Experience. Chart-Topping Customer Success Operations.

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Feedback Software Research Software User Testing Onboarding KPIs 52

Mind the Product

APRIL 3, 2017

I was initially brought in as a freelance consultant by Simon Nelson, who had been recently appointed by the OU as CEO of its new venture. Joel Chippendale and Lucy Blackwell joined as our CTO and creative director. It would allow us to learn from real users how we needed to focus our efforts for the second three months.

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