Roman Pichler

MAY 5, 2020

A feature owner who manages a major capability with which end users interact like search and navigation on an online retailer’s website. As its name suggests, a product owner in Scrum is in charge of a product. Note that the choice of the name is intentional. Scrum Product Owner. Word is the product.

Feedback Software 352

Feedback Software Product Research Weak Development Team User Testing 352

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. In the US, they earn on average around $103k per year.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I This was the third conversation we were having about the product, an app that served our own company along with external customers. This was the third conversation we were having about the product, an app that served our own company along with external customers.

Roadmap 112

Roadmap Feedback Software Onboarding KPIs User Testing 112

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. Which asks users to rate their likelihood of recommending your product to a friend on a scale of 0-10. Which measures the customer’s experience with a specific product, feature, or team interaction. CSAT surveys.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Roman Pichler

MAY 11, 2021

But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. But the situation is different for product owners in the agile scaling framework SAFe.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

JULY 10, 2023

Do you think that leading questions should always be avoided in customer surveys? Leading questions aren’t always bad. However, you should use them carefully only in certain contexts to get the most actionable insights from your customers. Is there anything we can do to improve your experience?”

Product Research 75

Product Research Customer Feedback Data Visualization Customer Experience 75

The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you stay user-focused? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? How do you stay user-focused?

Weak Development Team 154

Weak Development Team User Testing Product Management Product Manager 154

Mixpanel

JUNE 10, 2020

No matter the industry, product experimentation should always be done with your customers top of mind. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. These turkey demos have surfaced key learnings for our team. Boy, were we wrong.

User Testing 75

User Testing Weak Development Team Product Research Customer Feedback 75

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Teams with multiple functions are instrumental towards staying competitive and succeed. Conversely, to rely solely on a single-function team for brainstorming is a recipe for failure.

Analytic Tools 121

Analytic Tools Weak Development Team Reporting Tools Technical Review 121

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Why is NPS only one question?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. The reason why I like to share that is in today’s talk, we’re going to get into my continuous discovery framework.

Product Research 293

Product Research User Testing Research Software Analytic Tools 293

Userpilot

DECEMBER 8, 2022

SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Good product positioning helps achieve customer fit and avoid customer dissatisfaction. Market research and customer discovery help validate ideas and make sure the market is ready for the product.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 156

Analytic Tools Data Visualization Feedback Software Research Software 156

Mind the Product

APRIL 27, 2017

Some are moving away from detailed, written product requirements documents (PRDs), while others are using shorter write-ups, user stories, or jobs-to-be-done formats. Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Eric Ries, in his post “What is customer development?

Framework 109

Framework User Testing Research Software Feedback Software 109

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken Yet I could still see the tension on the team’s face and almost feel the hesitance in the air even though we were all separated by significant distance — no one wanted to be there. As a result, the team struggled with how to prepare. Yeah, I was seemingly in a bad mood.

Technical Review 112

Technical Review User Testing Product Research Customer Feedback 112

The Product Coalition

JULY 13, 2022

Best for content performance insights. Best teams on a budget who need the basics. FullStory dubs itself a “Digital Experience Intelligence (DXI) platform” using web and mobile analytics to understand user behavior. Session Insights. So if you’re a mobile app team, consider using a mobile-first analytics platform.

Data Visualization 108

Data Visualization Analytic Tools Feedback Software Reporting Tools 108

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Applying insights from market research to product development and marketing strategies can significantly enhance business growth. The outcome? Interviews. Focus groups.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Many companies think they know what users or customers care about. Why does this happen?

User Testing 132

User Testing Product Research Research Software Customer Experience 132

Userpilot

MARCH 26, 2024

TL;DR Data analysis reports are documents used to share insights from the process of gathering and analyzing product and web data. Funnel analysis reports focus on tracking user conversions at key touchpoints in the user journey and can be used to find friction in user experience. Different types of reports.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. That way, when teams access the data through product analytics, they have a high degree of confidence in the insights they uncover.

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

Mind the Product

DECEMBER 5, 2019

How do you decide what to prioritize or whether to believe what customers and prospects are telling you about your product? In B2B companies, value should ultimately generate profit (get new customers, upsell to current customers, or avoid churn), and it ends up in an equation like this. In fact, some methods are pretty poor.

User Testing 122

User Testing Product Research Customer Experience Weak Development Team 122

The Product Coalition

SEPTEMBER 20, 2019

Setting up User Analytics A quick start guide based on my experience in setting up a tracking and analytics framework for an early-stage consumer tech company. In this post, I write about the basics of “What to track” along with insights on selecting the right tools and metrics to analyze user data.

Data Visualization 68

Data Visualization Analytic Tools Research Software User Testing 68

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit.

User Testing 137

User Testing Product Research Product Marketing Customer Experience 137

Amplitude

MAY 7, 2018

Let’s face it, user personas have gotten a bad rap over the years. As a result, many modern product teams have decided to abandon personas altogether and adopt practices like user scenarios, user stories, or the “Jobs to be Done” framework instead. As we grow, our user base becomes increasingly diverse.

User Testing 74

User Testing Customer Feedback Customer Experience Data Visualization 74

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Sometimes, all it takes is providing your customers a spatula so they can convert the mix into actual pancakes.

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I decided to join SAP , which was great, but there was a lot of user pain to observe.

Feedback Software 188

Feedback Software User Testing Product Research Research Software 188

The Product Coalition

FEBRUARY 23, 2019

Such meaningless metrics lack business impact or are too nuanced for the team to act on. Identifying Business Relevant Data Frameworks help us assess the relevancy of different types of data. Google’s HEART framework is a great place to start. Task Success Happiness data tells us about user attitudes. Happiness 2.

Onboarding KPIs 60

Onboarding KPIs Product Research User Testing Weak Development Team 60

Tyner Blain

NOVEMBER 1, 2023

How we talk about what we choose to do sets our teams up for success. Leading indicators are proxy variables which provide rapid feedback when economic measures are delayed. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.”

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

Userpilot

OCTOBER 21, 2020

We also discussed the first 3 goals of a Product Adoption Strategy, namely: 1. Increasing New User Activation. …and how to achieve them, using an OKR framework with specific UI patterns and examples. Pushing more users down their user journey. Increasing User Retention. Now, your users got to the AHA!

Analytic Tools 81

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 81

Folding Burritos

FEBRUARY 22, 2016

Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work All startups built double-sided marketplaces, serving B2C as well as B2B customers. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Their collaboration will lead over time to a ‘team of teams’ structure.

Agile 174

Agile Startups Technical Review Software Review 174

Userpilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. Those that do often gain insights into the needs of their customers, which ultimately translate into an improved product experience for users, higher activation and greater retention. Collect useful feedback.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Product Research Data Visualization 52

Userpilot

AUGUST 28, 2019

If I asked you to think of the most important aspects of creating a successful SaaS product, you’ll probably think of solving a need, user onboarding techniques, and the all-important product-market fit. Well, I have another one in mind… Creating the perfect user adoption strategy. What is a user adoption strategy?

Research Software 108

Research Software User Testing Analytic Tools Customer Experience 108

Mixpanel

OCTOBER 20, 2020

This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth. A product stack is simply a collection of tools that allow you to collect, analyze, and act on data that is created by users in your application. Now, let’s dive in. What is a product stack?

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91