The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

Mixpanel

JUNE 10, 2020

On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. We also host voluntary “turkey” demos where members of our team can share experiments that failed and what they learned from them. These turkey demos have surfaced key learnings for our team. Boy, were we wrong.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Armed with such insights , teams can better prioritize product initiatives to deliver more customer value faster.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Split

MARCH 19, 2024

Secondly, it caused teams to start hoarding flags. Before this rule was added, occasionally, when a team or individual found themselves with some extra time, they would remove an easier-to-remove flag. I heard of teams purposely keeping easy-to-remove flags in the codebase as placeholders for the next flags they needed to add.

Software Review 52

Software Review Systems Review Weak Development Team Framework 52

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. That way, when teams access the data through product analytics, they have a high degree of confidence in the insights they uncover.

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. It seems so simple!

User Testing 138

User Testing Product Research Research Software Customer Experience 138

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. How many times this month would you say you used the [insert name] app?”

User Testing 124

User Testing Customer Feedback Customer Experience Data Visualization 124

The Product Coalition

DECEMBER 27, 2023

Next, let’s talk development hours. If you’re a tech-savvy DIY enthusiast, you might spend less on development hours. However, if coding and blockchain sound like alien languages to you, hiring a professional developer is the way to go. Plus, if you’re tech-savvy, you can save on development costs.

Technical Review 107

Technical Review Research Software Weak Development Team Certifications 107

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 117

Technical Review User Testing Product Research Customer Feedback 117

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

Mind the Product

DECEMBER 5, 2019

In fact, some methods are pretty poor. Some product managers make poor decisions because they don’t have the right skills. My name is Jacob. It’s from another team, so you can be completely honest with me. However, not all methods are equally effective when deciding what is valuable. I think it is a very good idea.

User Testing 127

User Testing Product Research Customer Experience Weak Development Team 127

Intercom, Inc.

FEBRUARY 18, 2020

Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. We have a small but really great infrastructure team who help maintain fast development environments. This is the “ship every day” for a framework.

Construction 221

Construction Engineering Framework Weak Development Team 221

The Product Coalition

FEBRUARY 23, 2019

Such meaningless metrics lack business impact or are too nuanced for the team to act on. Identifying Business Relevant Data Frameworks help us assess the relevancy of different types of data. Google’s HEART framework is a great place to start. Other times, convoluted trending and analysis obscures relevant data. Happiness 2.

Onboarding KPIs 60

Onboarding KPIs Product Research User Testing Weak Development Team 60

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. Not all friction is bad. Share information across multiple teams. How do you create friction logs?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. Product Analytics.

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Userpilot

AUGUST 14, 2023

Which measures the customer’s experience with a specific product, feature, or team interaction. Develop your product through a PMF survey. Now, there are four best practices for conducting surveys prolifically: Setting up a specific goal using a goal-setting framework. CSAT surveys. CES surveys. Product evaluation surveys.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Folding Burritos

FEBRUARY 22, 2016

Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Bain Public

MARCH 21, 2020

A few years ago, after an 8-year stint working as a product manager for startups in Silicon Valley, Paul realized something about the tech organization ecosystem in his hometown of Montreal: many of them had poor product culture. Paul The first clue to the Product mindset solution is in the name: Bain Public. Building Roadmaps.

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

The Product Coalition

JUNE 13, 2018

PM/PO, here is how you can have some deliver predictability with basic statistic applying in the team throughput TL:DR; How can we have the predictability of team deliver? Answers that all PM/PO would like to know Like a Product Manager/Owner, is an important thing to know how the team is performing.

Data Visualization 60

Data Visualization Weak Development Team Reporting Tools Software Developers 60

People-First Product Leadership

DECEMBER 4, 2023

Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Identify their strengths, weaknesses, opportunities and threats (SWOT). There may be secondary or tertiary audiences you serve via some products all in the name of benefitting your ICP.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. You can watch the video or read an edited version of the transcript below. Tweet This.

Feedback Software 186

Feedback Software User Testing Product Research Research Software 186

Userpilot

JULY 10, 2023

Leading questions aren’t always bad. However, you can use leading questions with a specific context to collect product development ideas or get actionable insights. But in certain situations, you can slightly tweak a survey question’s framework without compromising the data’s integrity.

Product Research 75

Product Research Customer Feedback Data Visualization Customer Experience 75

The Product Coalition

MAY 15, 2019

The agile manifesto turned eighteen this year, the Scrum framework is even older?—?have Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). names look familiar, anyone?

Product Management 92

Product Management Product Manager User Testing Product Research 92

The Product Coalition

JUNE 9, 2021

The initial steps of this framework took collaboration between business leadership and the product team to set a direction for development decisions. In the second half, the product team will work with the development team to tie actionable projects to business goals.

Vision 89

Vision Roadmap Customer Experience Weak Development Team 89

Userpilot

APRIL 19, 2024

Applying insights from market research to product development and marketing strategies can significantly enhance business growth. Sharper marketing messages, savvy product development strategies, and an intimate grasp of both prospective buyers and existing customers’ preferences and needs. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! When I interview a product manager to work in my team, I want to know that they understand the whole of the product cycle - how to make it happen, from concept to rollout and beyond, and most importantly what will make it successful. Pain points 2.

Vision 72

Vision User Friction Product Management Product Manager 72

Intercom, Inc.

NOVEMBER 11, 2021

We’re here to find out more about his new product design framework — they call it Value Paths — for healthy, sustainable growth. Samuel Hulick: I actually started as a full stack developer. Value Paths: a framework for sustainable growth. I’d love to hear about the framework the title is named after.

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

Tyner Blain

NOVEMBER 1, 2023

How we talk about what we choose to do sets our teams up for success. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.” When teams are disconnected from the development of outcome hypotheses, they are disempowered.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit. and “how many?”

User Testing 143

User Testing Product Research Product Marketing Customer Experience 143

Amplitude

MAY 7, 2018

Let’s face it, user personas have gotten a bad rap over the years. As a result, many modern product teams have decided to abandon personas altogether and adopt practices like user scenarios, user stories, or the “Jobs to be Done” framework instead. Personas provide a common language across multiple teams. Here’s why.

User Testing 74

User Testing Customer Feedback Customer Experience Data Visualization 74

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. The team composition is wrong.

Weak Development Team 89

Weak Development Team Reporting Tools Agile Customer Experience 89

Gainsight

JUNE 9, 2021

They envisioned themselves as a CS Pit Crew for a racing team with the CSM as the driver. Major Takeaways: The use of the DEAR—Deployment, Engagement, Adoption (Depth and Breadth), Return on Investment (ROI)—Model is a great framework that works for Gainsight especially when attached to leading metrics. The answer?

Customer Experience 52

Customer Experience Weak Development Team Framework Technology 52

BrainMates

AUGUST 7, 2018

Product Managers are in short supply – named as one of just five key roles in the Startup Talent Gap report released in July 2018 by start-up peak body StartupAUS in collaboration with Microsoft, the University of Technology Sydney and Google – alongside coders, startup-focused sales roles, user experience designers, and data scientists.

Reporting Tools 74

Reporting Tools Product Management Product Manager Customer Experience 74

bpma ProductHub

OCTOBER 16, 2016

Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. Most companies and product teams have to find the right balance between investing in the new and supporting existing products. On Innovation vs. Execution in Product Management.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Leading a diverse team. Scaled Agile POPM If you’re familiar with Lean and/or Agile frameworks, you’re probably familiar with Scaled Agile. And ultimately.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52