The Product Coalition

OCTOBER 22, 2018

Brilliant meeting so many new people and catching up with so many Receptive customers too. It was called: F Customer Feedback Video will be available soon too. F Customer Feedback Hello, I’m Hannah Chaplin the CEO at Receptive. However, customer feedback is actually a huge opportunity for your business.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Sequent Learning

DECEMBER 20, 2023

Tasked with strategizing, planning, and executing product initiatives, they’re the visionary behind the product’s success. They delve deep into market research, analyzing customer needs and market trends, translating these insights into product features and enhancements.

User Testing 52

User Testing Customer Feedback Certifications Product Management 52

The Product Cafe

JANUARY 18, 2024

We've been following them for a long time and are really grateful for their unique insights. Daniel Dalton Recognized as a 'One to Watch' by the Product-Led Alliance and a prominent speaker at Product School. He is celebrated for his innovative approach to product design and growth. I totally get you!

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Business of Software Conference

JUNE 25, 2021

If you’re running a software company (or somehow involved in strategy) you’ll be familiar with the conversations and debates about what the “next killer feature (or product)” is going to be. This kind of insight is too superficial for meaningful or disruptive innovation. What is Jobs-To-Be-Done?

Framework 64

Framework Research Software User Testing Customer Feedback 64

The Product Coalition

AUGUST 26, 2019

There were many product lines and different versions of the same products made to meet different customer needs. One of the first things Steve did was to simplify the product line?—?cutting He mapped a simple 2x2 that outlined 4 products for Apple to focus on. How does one do “modular productization”?

Feedback Software 60

Feedback Software Customer Experience User Testing Data Visualization 60

The Product Coalition

MARCH 23, 2018

As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60