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Tools of the Trade: Using Pendo to Manage Customer Requests

Product Talk

When you’re building a product, you can easily get overwhelmed by ideas. While some of these ideas are unsolicited and may not relate to your current outcome or the opportunities you’re pursuing, that doesn’t mean you want to ignore or discard them completely. I’m a product manager at Plum. Leann: Sure.

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Why is Idea Management Important?

ProductPlan

But coming up with ideas is the easy part. For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Ideas are fleeting.

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How We’re Turning Feedback into Strategic Product Decisions

ProductPlan

There is no shortage of product ideas. Customer feedback, feature requests, and new ideas born from your interpretation of your product strategy—can all be the starting point for your company’s next great opportunity. It’s a frustrating, demoralizing, and ultimately unsuccessful way to create a product.

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AI Product Management 101: How to Leverage Artificial Intelligence Successfully?

Userpilot

What is AI product management? How can product managers harness the power of AI to drive product growth? In particular, we focus on specific ways to implement AI at different stages of the product management process. Successful AI product management also ensures that the tech is used ethically.

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11 Types of Product Managers for SaaS Companies

Userpilot

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The types of product managers differ in focus and required skills.

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Product Management Process: The 7 Stages Explained

Userpilot

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Next, you define Technical Specifications and design product prototypes.

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Simplifying User Feedback

The Product Coalition

User feedback, it’s surprising how often it’s overlooked or ignored. Seasoned Product Managers may feel they’ve previously heard everything they need to know to make a decision. New Product Managers may be in their first customer facing role, and gathering user feedback is outside their comfort zone.