Product Innovation Educators
JUNE 8, 2020
But, you can get the key insights now, long before the book is published. 4:35] Can you walk us through your 5-stage innovation process outlined in the Harvard Business Review article you wrote with Steve Blank (see link below)? This stage is about sourcing people, ideas, problems, and technologies—finding what’s out there.
Userpilot
FEBRUARY 22, 2024
Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.
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freshtrax
AUGUST 20, 2019
We covered topics such as expansion, localization, company culture, and customer relations. does, but we localize it to match the appropriate customs, tone, manners, and business practices in Japan. We’re trying to grow the customer base and expand new business areas, so we have to respect what the Japanese customer is looking for.
Gainsight
FEBRUARY 2, 2024
The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.
freshtrax
SEPTEMBER 24, 2019
He shared Adjust’s experience in expanding business to Japan, insights about Japanese clients, and other key points that companies interested in entering the Japanese market should consider. Adjust is now a well-established technology provider and plays a major role in shaping the future of the market.
Intercom, Inc.
JULY 23, 2020
Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. Can you start things off by giving our audience just a bit of insight into your background and how you worked your way up to becoming CEO and CCO of Flow? What seminars could I go to?
Userpilot
MAY 19, 2021
The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Knowing your users’ JTBD and your product’s competitive edge is the first step to creating highly persuasive marketing assets. However, low email deliverability can set you back and make you lose some customers.
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