Userpilot

OCTOBER 21, 2022

Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the product. Book the demo !

Customer Experience 94

Customer Experience Onboarding KPIs User Testing Customer Feedback 94

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. To turn users into loyal customers and product advocates , consider loyalty programs and referral schemes.

Analytic Tools 82

Analytic Tools Data Visualization Research Software Onboarding KPIs 82

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 86

Feedback Software Analytic Tools Product Research User Testing 86

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. Book the demo! Are you ready for the deep dive?

Data Visualization 94

Data Visualization User Testing Research Software Feedback Software 94

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them.

Feedback Software 65

Feedback Software Analytic Tools Research Software User Testing 65

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? or ‘Is there anything that could make you stop using our product?’ If you want to see how Userpilot can help you with product discovery, book the demo!

Product Research 78

Product Research Customer Feedback Data Visualization User Testing 78

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. Book the demo to find out more!

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. Book the demo! Spotting market gaps: product analytics.

User Testing 89

User Testing Data Visualization Feedback Software Research Software 89

Userpilot

JANUARY 23, 2024

Define your product’s unique selling point (USP) that addresses target market needs. Create a clear product positioning statement that focuses on your target audience, your product’s unique value, its differentiation, and the key benefits it delivers. What is product positioning?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

NOVEMBER 21, 2023

More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. We also share some best practices for product managers on how to pull off a successful product launch. To further improve the new feature, collect user feedback via in-app surveys.

Product launches 83

Product launches User Testing Product Research Analytic Tools 83

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? This happens because users find interactions with the product rewarding.

User Testing 84

User Testing Customer Experience Feedback Software Customer Feedback 84

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Refine based on insights.

Data Visualization 80

Data Visualization User Testing Analytic Tools Customer Feedback 80

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Ignores other factors, like customer satisfaction.

Framework 83

Framework Feedback Software Onboarding KPIs User Testing 83

Amplitude

FEBRUARY 1, 2021

Your product positioning should focus on what differentiates your product from those competing products or services. If there’s something your product does demonstrably better, use the benefit(s) derived from that feature as a key component of your launch strategy.

Product launches 112

Product launches Strategy User Testing Product Research 112

Userpilot

SEPTEMBER 28, 2022

How can product managers use it to develop better products? In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. This improves overall customer satisfaction. Book the demo! Are you ready to dive in?

Data Visualization 81

Data Visualization Feedback Software Customer Experience Customer Feedback 81

Userpilot

SEPTEMBER 11, 2023

Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics. To learn more about how Userpilot can help every aspect of your launch, book a demo today ! What is a product launch? Next, you have to dig into your potential customers: Who are they?

Product launches 97

Product launches Product Research Data Visualization Research Software 97

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Refine based on insights.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JULY 24, 2023

An effective product launch checklist includes the following: Define your target audience and build out your user personas. Conduct market research to identify competitors and determine avenues for product differentiation. Craft your product positioning statement. Book a demo to learn how it works.

Product launches 82

Product launches User Testing Product Research ChatGPT 82

Userpilot

APRIL 13, 2022

The importance of tracking user clicks. Here are three main points why the product, UI/UX designers, and marketing teams should implement click tracking: Product managers: to understand product usage and in-app engagement and make informed decisions on the product development process. Click on Features.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Customer Feedback 88

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? Product localization makes the product accessible to users in foreign markets with different languages and cultures. …That drives customer satisfaction.

Research Software 95

Research Software Feedback Software User Testing Product Research 95

Userpilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Cons Not scalable : Personalized calls require a huge amount of resources as your user base grows.

Feedback Software 85

Feedback Software Customer Experience User Testing Customer Feedback 85

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! A user persona is a representation of a specific type of user of your product.

User Testing 85

User Testing Research Software Customer Feedback Feedback Software 85

Mironov Consulting

MAY 2, 2019

Product are products, yes? When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. And we continuous user-test our early concepts.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. We also look at what product managers can do to avoid falling into the trap. Product parity trap and no product differentiation. Ready to dive in?

Onboarding KPIs 84

Onboarding KPIs Product Research Feedback Software User Testing 84

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. Some of them are solved quickly by customer support while others involve the development of new functionality.

Feedback Software 83

Feedback Software User Testing Product Research Customer Experience 83

Userpilot

APRIL 8, 2021

Customer Analytics Software is designed to facilitate the collection, sorting and analysis of data from customers. The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 16, 2023

TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. You’ve got them now.

Feedback Software 92

Feedback Software Analytic Tools Onboarding KPIs User Testing 92

Userpilot

JANUARY 9, 2023

What is a product persona? How is different from user or buyer personas? How can they help product managers build a successful product? We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Book the demo!

Feedback Software 87

Feedback Software Research Software Analytic Tools User Testing 87

Userpilot

DECEMBER 5, 2023

UI design focuses on the visual side of the product, for example, the layout or color patterns, while UX design is about delivering a good user experience at all touchpoints in the customer journey. A strong product design ensures alignment with user needs and enhances user satisfaction and retention.

User Testing 70

User Testing Data Visualization Product Research Feedback Software 70

Userpilot

MARCH 31, 2023

TL;DR Product evaluation surveys are customer research tools used to assess how users feel about your product experience at different stages of the customer journey. They help the product manager track changes in user sentiment, help them gather feedback , and understand customer needs.

User Testing 73

User Testing Customer Feedback Product Research Feedback Software 73

Userpilot

JUNE 27, 2023

Userpilot’s code-free solution enables easy implementation, allowing businesses to engage and guide their users effectively. Book a demo to learn more! Book a demo 14 Day Trial No Credit Card Required What is Whatfix? If this is the case, you should be looking for alternative tools to power up your user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

Userpilot’s code-free solution enables easy implementation, allowing businesses to engage and guide their users effectively. Book a demo to learn more! Book a Demo 14 Day Trial No Credit Card Required What is HelpScout? HelpScout for user feedback There is a better tool for your SaaS than HelpScout!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 13, 2024

Every seasoned product marketer knows that adding new features to your product is key to product management success. You need a robust ideation process to bring the right ideas to life and add more value for your users. Book your demo to learn more. But not just any features will do.

Data Visualization 91

Data Visualization Weak Development Team User Testing Feedback Software 91

Userpilot

AUGUST 15, 2023

Our powerful product adoption platform enables you to segment users and deploy a range of customizable in-app messages , and gather in-app feedback using ready-made survey templates. Book a demo with our team to learn more. What is a product launch plan? Different types of product launch plans Context is everything.

Feedback Software 75

Feedback Software Research Software Analytic Tools Product launches 75

Alchemer Mobile

FEBRUARY 24, 2022

We’ll cover all of the different ways in which to track customer sentiment in the rest of the post here. In short, tracking customer sentiment helps you understand three major metrics that can impact your current and upcoming campaigns: Overall customer satisfaction : How happy are your customers with the quality of your product?

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Userpilot

MAY 30, 2023

If you’re intrigued by the possibilities Userpilot presents for your SaaS, schedule a demo today to explore its full potential. Comparing Whatfix vs Product Fruits vs Userpilot? Get a Userpilot demo 14 Day Trial No Credit Card Required What is Whatfix? No AI-based user sentiment analytics. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 27, 2022

Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition. Finally, when in decline, turn to international markets, pivot your product, or adjust your pricing to aid your survival. Book a demo to learn more!

User Testing 89

User Testing Feedback Software Analytic Tools Research Software 89