Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. Book a demo to learn more.

Data Visualization 83

Data Visualization Product Research Research Software Analytic Tools 83

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. The future is in-product communication. Will the economy recover?

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. What is SaaS UX design?

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Userpilot

NOVEMBER 19, 2022

Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. In smaller companies, product service management responsibilities are covered by product managers. Book the demo! Want to see how?

Data Visualization 97

Data Visualization User Testing Research Software Feedback Software 97

Userpilot

APRIL 19, 2024

Get a Userpilot demo now to create your own NPS dashboard. Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Net Promoter Score (NPS)? It also helps restore customer relationships with dissatisfied customers and with time convert them into loyal ones.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JANUARY 9, 2024

you can issue them each time a user attempts a usability task ). There are some drawbacks to consider, too: subjectivity and limited depth of understanding for complex products. Book a demo with Userpilot to get started! That data will help you to reveal how important product experiences meet user expectations.

Data Visualization 99

Data Visualization User Testing Product Research Analytic Tools 99

Userpilot

MAY 14, 2023

Feedback widgets allow you to get feedback passively on topics like feature requests and prompt smiley face surveys to measure customer satisfaction. Email surveys let you understand customer experience at different stages of the user journey and after specific interactions. What is customer feedback?

Feedback Software 93

Feedback Software User Testing Customer Feedback Analytic Tools 93

Userpilot

JANUARY 14, 2023

Continuous product discovery is necessary to keep up with the changes in user and market needs. PMs of successful products build features in response to user needs. Understanding user needs is necessary to avoid falling into build traps. Want to see how Userpilot helps PMs build successful products?

Feedback Software 96

Feedback Software Research Software Product Research User Testing 96

Userpilot

JULY 4, 2023

Growing your product requires tackling one of the biggest challenges, which is to cross the chasm. However, if done successfully, you’ll become the early market leader in a specific niche market before going on to dominate the mainstream market. Discover which customers are your best, and copy how you acquired them.

Feedback Software 88

Feedback Software Analytic Tools Research Software User Testing 88

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. Book a demo to learn more! What is the voice of the customer survey? Building market survey with Userpilot.

Customer Feedback 94

Customer Feedback User Testing Feedback Software Data Visualization 94

Userpilot

AUGUST 14, 2023

Which gauges how users feel about product performance and what they value the most. Which determines if you’ve achieved product-market fit by asking customers how disappointed they would be if they could no longer use your product There are eight customer satisfaction survey examples, including: The rating-scale survey questions.

Product Research 85

Product Research Data Visualization Analytic Tools Feedback Software 85

Split

MARCH 20, 2024

Overall, mature release management capabilities lead to better version control, reduced time-to-market, higher quality production updates, and improved customer satisfaction. Organizations that prioritize release orchestration and automation set themselves up for meeting stakeholder needs with every product launch.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Book a demo to see it in action. What is product management? Drives product success.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Research Software 99

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. It helps the customer understand your product and how it can satisfy their needs.

Research Software 97

Research Software Feedback Software Analytic Tools Positioning 97

Userpilot

JULY 27, 2023

Account Managers: They serve as the lead point of contact for all customer account management matters. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers.

Research Software 97

Research Software Feedback Software Analytic Tools Onboarding KPIs 97

Userpilot

MAY 17, 2023

So why not try a Userpilot demo to see how you can gather valuable feedback from your users? Customer satisfaction survey introduction with direct questions When it comes to customer satisfaction surveys, you also want to keep it simple. What is a survey introduction? the first page) or the CTA button (e.g.

Feedback Software 87

Feedback Software Analytic Tools Product Research User Testing 87

Userpilot

AUGUST 19, 2022

Always consider testing product-market fit before a big rollout. Finally, you should organize appropriate training, consider user onboarding strategies , gather feedback as you go, and remember to draw from your experience from previous deployments! Consider testing product-market fit before a big rollout.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

AUGUST 15, 2023

There’s a vast gap between a great idea and bringing that idea into reality: and there’s no better example than a product launch plan. If you get your product launch plan wrong, all the hard work and effort of building your product might be for nothing. Book a demo with our team to learn more.

Feedback Software 83

Feedback Software Research Software Analytic Tools Product launches 83

Userpilot

OCTOBER 27, 2022

Ultimately, iterative testing helps you build products that rarely fail to satisfy user needs. This means being able to achieve and maintain product-market fit in constantly changing markets. The aim is to measure and improve user satisfactio n by focusing on product learnability, efficiency, and memorability.

User Testing 98

User Testing Product Research Feedback Software Testing 98

ProductPlan

JULY 11, 2019

If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep.

Customer Experience 71

Customer Experience User Testing Weak Development Team Development Team Review 71

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise.

Product launches 88

Product launches User Testing Feedback Software Research Software 88

Userpilot

OCTOBER 21, 2022

Product managers are responsible for the overall product success throughout its lifecycle. The product management role is very complex. Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch.

Feedback Software 71

Feedback Software Analytic Tools Research Software User Testing 71

Userpilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? On your way to building a go-to-market strategy to launch a new product, you might wonder the former question a lot. GTM metrics are pieces of data or indicators that help product marketers like you keep track of the success of their strategy.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Data Visualization 94

Userpilot

AUGUST 14, 2023

Are you struggling with creating an effective growth marketing strategy? With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. Therefore, leveraging growth marketing is crucial to stand out among your competitors.

Onboarding KPIs 94

Onboarding KPIs Strategy Marketing User Testing 94

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Every product goes through a life cycle from the moment it enters the market until the end. The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. Book a demo to learn more!

User Testing 95

User Testing Feedback Software Analytic Tools Research Software 95

Usersnap

FEBRUARY 23, 2022

8 Traits of Effective, PLG-Minded SaaS Product Managers Best Practice Checklists for SaaS Product Management in 2022. What is SaaS Product Management? SaaS product management is the integral process and execution of bringing a company’s digital product line to market (e.g. “Go-To-Market”),

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

UX Studio

JUNE 30, 2023

San Jose, CA; San Francisco, CA $150 – $199 / hr Web Design, Corporate Identity, Graphic Design, Social Media Marketing, Animation, and Motion Design Propane Agency Propane Agency is a brand and digital experience agency. They’re also dedicated to providing ongoing support for marketing and creative projects.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. What We’ll Cover In Our Customer Retention Guide. TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 97

B2B Feedback Software Product Marketing Customer Experience 97

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. What is product marketing?

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Product Marketing 84

Userpilot

JULY 15, 2019

In-app marketing – Everyone’s doing it in bits and pieces. This guide will give you a holistic idea of in-app marketing, what to improve and how to attract, acquire and retain more users. Did you know that it’s 9x cheaper to retain existing customers as opposed to finding new ones?

Analytic Tools 79

Analytic Tools Feedback Software Research Software Marketing 79

Userpilot

OCTOBER 6, 2022

AI can also be useful to find patterns in user feedback to boost retention and improve user satisfaction. Monthly and daily active users (MAUs and DAUs) , conversion , churn and retention rates , the NPS and CSAT scores, and the Customer Acquisition Cost are important metrics data product managers should follow.

Data Visualization 96

Data Visualization Customer Feedback Analytic Tools User Testing 96

Userpilot

JUNE 22, 2023

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Addressing this burden enhances the customer experience, leading to greater overall satisfaction. Book a demo to learn more!

Analytic Tools 80

Analytic Tools Feedback Software Customer Experience Data Visualization 80

Userpilot

NOVEMBER 29, 2023

The best product research tool for your business can provide the data you need to make informed decisions for product development , allow you to conduct market research, and mitigate risks associated with product launches. A heatmapping tool for collecting user engagement data and enhancing user experience.

Data Visualization 90

Data Visualization Research Software Feedback Software Analytic Tools 90

Userpilot

DECEMBER 12, 2022

Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Userpilot is particularly useful for product managers , product marketing managers , and customer success or support managers. Book the demo ! What is Userpilot?

Data Visualization 97

Data Visualization Analytic Tools Customer Feedback Feedback Software 97

Userpilot

JUNE 7, 2021

Looking to build a marketing automation stack for your SaaS? This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What is SaaS marketing automation? Why is marketing automation important for SaaS? What is SaaS marketing automation?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52