Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings. In either option, most of the interaction with its software is done via the web.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics 87

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 87

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

JULY 6, 2023

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. It lacks analytics features, customization options, and overall it might not be worth the price for some companies.

Data Visualization 88

Data Visualization Embedded Analytics Analytic Tools Feedback Software 88

Userpilot

JULY 31, 2023

User segmentation features allow you to personalize them for different user personas or cohorts. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe analytics.

Data Visualization 85

Data Visualization Embedded Analytics Analytic Tools Feedback Software 85

Userpilot

OCTOBER 27, 2023

Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support. Personalized onboarding can help enterprise users learn how to best use the product in less time. This is particularly the case in the enterprise software context.

Feedback Software 93

Feedback Software Embedded Analytics Analytic Tools Enterprise 93

Userpilot

FEBRUARY 28, 2024

TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features.

Data Visualization 95

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 95

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Userpilot

APRIL 15, 2024

There are various types of customer pain points, including financial pain points, process pain points, productivity pain points, and support pain points. Tools that help identify customer pain points: NPS surveys with open-ended questions. Resource center analytics. Resource center analytics in Userpilot. CSAT surveys.

User Friction 95

User Friction Customer Communications Analytic Tools Feedback Software 95

Userpilot

NOVEMBER 28, 2022

So, having an interactive guide in your arsenal is a no-brainer because it helps to drive better user satisfaction while keeping costs low. Read on to learn what they are, the best practices for creating one, and the different engagement software you can use. It’s a good way to reduce customer wait time.

Feedback Software 92

Feedback Software Customer Experience Analytic Tools Embedded Analytics 92

Userpilot

NOVEMBER 30, 2022

In this article, we’re going to go over all the benefits, best practices, and software that you need to make a world-class self-serve knowledge base ! A knowledge base is a self-service support portal with different formats of resources that enable customers to troubleshoot their issues.

Feedback Software 86

Feedback Software Analytic Tools Reporting Tools Data Visualization 86

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. This way, users can navigate your software with ease. What does self-service support entail?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. This way, users can navigate your software with ease. What does self-service support entail?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JANUARY 15, 2024

Measure customer satisfaction after interactions If you don’t want to run surveys out of the blue — potentially at the risk of interrupting financial transactions — then you can instead measure customer satisfaction at the end of each interaction with a product, feature, or customer experience management representative.

Analytic Tools 76

Analytic Tools Feedback Software Reporting Tools Data Visualization 76

Userpilot

FEBRUARY 13, 2024

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Product Fruits is a platform designed to help you tackle issues related to software adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Personalization : The ability to personalize messages based on user behavior, goals, or other attributes. What does self-service support entail?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Personalization : The ability to personalize messages based on user behavior, goals, or other attributes. What does self-service support entail?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 26, 2024

Targeted in-app help : Look for the tools that let you segment users by their jobs to be done , goals, and problems. This will enable you to provide users with relevant in-app help. Userlane onscreen guides : Userlane guides walk users through product features in real time. An awesome feature of the guide is the flexibility.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What are the benefits of using customer training software?

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Education 95

Userpilot

APRIL 15, 2024

AI predictive analytics can help teams identify churn signals and engage users proactively to prevent it. Hotjar uses AI to analyze user feedback and extract actionable insights on how to improve user experience. That’s your chance to gain a competitive edge and drive business success.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

Userpilot

SEPTEMBER 22, 2023

TL;DR UserGuiding is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Microsurveys for collecting customer experience feedback or building user persona for product personalization.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Izenda

APRIL 27, 2020

These are features your customers expect your product to have and they must be included. Performance features – These are features that provide a proportional increase in customer satisfaction as you invest in them. In other words, these are features that you can expect customers to use and enjoy.

Embedded Analytics 64

Embedded Analytics Data Visualization Roadmap Analytic Tools 64

Userpilot

DECEMBER 12, 2023

TL;DR Proactive customer service means anticipating and addressing customers’ needs and challenges before they arise. This method allows you to create self-service resources, which enables customers to find answers independently without reaching out for help when they have questions.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

OCTOBER 30, 2023

In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Features include: Access to user identification features.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Checklist preview.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 16, 2024

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. Then you’re in the right place! WalkMe pricing.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

TL;DR UserGuiding is a good choice for In-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Personalization : The ability to personalize messages based on user behavior, goals, or other attributes. Knowledge base integrations.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Customer segmentation : Allows for customized interactions tailored to different user groups for optimal experiences. Direct user feedback : Utilizes in-app surveys to gather insights on user sentiment and satisfaction regarding the product experience. This way, users can navigate your software with ease.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

OCTOBER 30, 2023

In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Features include: Access to user identification features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 26, 2024

UserIQ is a customer success platform that helps uncover health insights, predict user hurdles, and simplify account management. In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. Book a demo to learn more.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52