The Product Coalition

JULY 6, 2023

With product-led growth, the end-user becomes the product’s adopter and number one advocate. Think of software engineers within a company starting to recommend the version control tool they enjoy using the most or customer success members vouching for a new CRM (customer relationship management) tool.

Research Software 147

Research Software Feedback Software User Testing Product Research 147

Split

JULY 7, 2023

But, here’s the thing: Nobody knows what its potential may be—including software engineers! Using AI—today—in software delivery offers various benefits and drawbacks. It can assist with code generation, testing, deployment, and monitoring, freeing human resources to focus on more complex and creative tasks.

Analytic Tools 98

Analytic Tools Data Visualization Artificial Inteligence User Testing 98

Userpilot

APRIL 24, 2025

Your decisions will be backed by data-driven insights, leveraging A/B testing and user research to optimize the engagement loops and retention strategies that keep users inspired and returning again and again. Someone passionate about user-centered design and creating solutions that drive value and customer satisfaction.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Modus Create

FEBRUARY 12, 2025

QA and testing will shift from reactive to predictive AI is transforming QA and testing, shifting it from a reactive process to a predictive, proactive process. This evolution allows teams to prioritize prevention over remediation, significantly enhancing efficiency and customer satisfaction.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Modus Create

APRIL 25, 2025

Heres what its good at: Automating repetitive tasks: AI-powered tools like GitHub Copilot handle tedious work such as writing unit tests and documentation, allowing developers to focus on innovation. Andy holds degrees in Software Engineering and Creative Computing, and a Masters in Information Security.

Feedback Software 40

Feedback Software Reporting Tools Research Software Product Research 40

eG Innovations

APRIL 12, 2022

Can we identify impacted users for retargeting purposes (give them offers/coupons to mitigate their frustration)? Can we assess the effects of IT changes in pre-production and test systems before they are released to production systems where real users may be affected? 5 Key Insights You Need for Monitoring Payment Gateways.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Can we identify impacted users for retargeting purposes (give them offers/coupons to mitigate their frustration)? Can we assess the effects of IT changes in pre-production and test systems before they are released to production systems where real users may be affected? 5 Key Insights You Need for Monitoring Payment Gateways.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Usersnap

FEBRUARY 23, 2022

Some examples include customer satisfaction surveys , net promoter score questions , and user interviews (shown below). Prototyping what the proposed solution should look like (with the design team), and getting initial feedback from customers. Product Testing ? What does this mean in practice? Defined USP ?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Mixpanel

MARCH 22, 2024

Segmentation is how Mixpanel customer ATB Financial reached a 5% improvement in conversion rate for its digital banking signups, while Brightside used Mixpanel to get to a 30% increase in conversion as well as a 55% reduction in user verification costs. Qiaoran Abbate, Staff Software Engineer, Data in Fintech @ BILL 3.

Data Visualization 40

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 40

The Product Coalition

APRIL 17, 2023

Surveys help you understand what customers are thinking at a particular moment. They’re especially useful for testing a product hypothesis that you’ve developed based on conversations with customers. They include net promoter score (NPS) , customer satisfaction surveys (CSATs) , customer effort score (CES) , and many others.

User Testing 158

User Testing Customer Feedback Feedback Software Analytic Tools 158

Userpilot

AUGUST 30, 2023

Dave advocates a more dynamic and customer-centric approach. In this eye-opening session, he reveals: The key to consistently delivering value, driving customer satisfaction, and fostering innovation. Ways to truly know what customers want. Use your product as a channel to express your values.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Mironov Consulting

MAY 2, 2019

We may spend months (or years) building out a near-perfect physical prototype of our next version, completely specifying our next product iteration by rigorously designing and constructing a test unit or two – then releasing the detailed specs, bill of materials, cost estimates, and performance stats to our manufacturing/operations/purchasing teams.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Userpilot

APRIL 23, 2025

Features: In-app guidance: Create contextual tooltips , walkthroughs, tours, a resource center, and checklists to guide users through key tasks or introduce new features. A/B testing : Experiment with different messaging and onboarding flows to see which drives greater engagement. Want to A/B test different user experiences.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Reporting Tools 91

The Product Coalition

SEPTEMBER 7, 2023

An elegant, user-centric design not only simplifies actions but also reduces training and maintenance costs, offers consistent user experiences and enhances customer satisfaction. Moreover, software creation is an art form in which, if you wish, you can demonstrate the bar for excellence.

Weak Development Team 147

Weak Development Team User Testing Customer Experience Document 147