The Product Coalition
JANUARY 25, 2024
Training these transactional chatbots to understand and fulfill user requests effectively is essential. One powerful approach to training such chatbots is reinforcement learning — a subfield of machine learning. The response should be clear, concise, and contextually relevant to the user’s request.
Userpilot
MARCH 17, 2022
End-user training bridges the gap between mere signups and actual usage of SaaS products. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. End-user training is all about educating customers on what software offers and how they can maximize their usage.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Gainsight
MARCH 4, 2024
As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end. Let’s start with the business success metrics for workforce training.
Alchemer Mobile
OCTOBER 31, 2023
This feature is especially useful for quickly initiating surveys to collect feedback from the internal teams you collaborate with or have trained. The Shopify Initiator can listen to many defined events such as Customer Created, Order Created, Order Paid, and Order Fulfilled. It also allows you to automate closed loop follow-up.
Userpilot
MAY 9, 2024
Investing in customer happiness comes with tons of benefits, including: Increased customer satisfaction. Positive word of mouth from loyal customers. Increased customer lifetime value. Better competitive edge , making it easier to attract new customers. Trigger NPS surveys to uncover customer sentiment.
Userpilot
MAY 2, 2024
To create an effective customer retention strategy, companies should set clear goals , gather customer insights, analyze churn reasons , implement strategies to address them, and continuously track and optimize their retention metrics. Why is customer retention important? So that they better address unique user needs.
Agile Velocity
FEBRUARY 12, 2020
It’s actually rooted in the need to achieve important business outcomes like increased speed, customer satisfaction, market responsiveness, etc. Teams that are unable to articulate the organization’s customer-focused vision and how their work ties into the greater whole (organizational strategy, vision, roadmaps, etc.)
Expert insights. Personalized for you.
135 
Let's personalize your content