Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

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Data Visualization Analytic Tools Embedded Analytics Feedback Software 87

Userpilot

OCTOBER 26, 2023

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. Their ultimate goal is to enable business expansion.

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Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. HubSpot is a comprehensive marketing, sales, and customer service platform that allows you to optimize your sales and marketing funnel, with features like custom funnel reports and segmentation. Let’s get right to it!

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Analytic Tools Data Visualization Feedback Software Reporting Tools 95

Gainsight

APRIL 8, 2021

With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified. Horizon Analytics is entirely built on our Gainsight Horizon Experience. The tools I use every day are now available on the go.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

JANUARY 15, 2024

Userpilot, Zendesk, and LiveAgent are the three best tools to consider when trying to improve the customer experience for those using your fintech products or services. Try Userpilot and book a demo today! One example would be surveying customers right after new product releases, feature updates, or other major changes occur.

Analytic Tools 81

Analytic Tools Feedback Software Reporting Tools Data Visualization 81

Userpilot

MAY 14, 2023

Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. If you want to see how Userpilot can help you gather in-app feedback for actionable insights, book a demo today ! What is customer feedback?

Feedback Software 92

Feedback Software User Testing Customer Feedback Analytic Tools 92

Userpilot

MAY 3, 2023

You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code. What is Intercom?

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Data Visualization Product Research Software Review Feedback Software 82

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example-Userpilot: UX Designer 5.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. What is customer experience analytics? What’s the value of it?

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

Userpilot

APRIL 26, 2022

Resource Centers are great for providing self-service support. It comes with in-depth analytics, video modules, segmentation, and automated translation. Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Curious about the Pendo Resource Center?

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Embedded Analytics Analytic Tools Feedback Software Data Visualization 96

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. If you want to skip right to seeing for yourself how Mixpanel Marketing Analytics works, you can play around with our public Board here.

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Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

MARCH 25, 2022

In-app survey tools show you the analytics side in real-time. Get a demo now. Here’s a great example of Jira’s “feedback button.”. Best in-app survey examples to inspire you. I’ve compiled some fantastic examples of in-app surveys for SaaS so that you can utilize these ideas and unlock product growth opportunities.

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Userpilot

APRIL 6, 2023

Five examples of general in-app feedback include: Programming NPS surveys to trigger in-app once every six months or annually so you can keep tabs on customer loyalty levels and find improvement opportunities. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Let’s go over them.

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Feedback Software Analytic Tools Research Software Data Visualization 78

Userpilot

JUNE 26, 2023

For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features. Book a demo to see how it can improve your customer feedback systems. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you.

Feedback Software 88

Feedback Software Analytic Tools Research Software Customer Feedback 88

Userpilot

NOVEMBER 30, 2023

To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. Book the demo! For example, your objective may be to find out why users drop off in the user journey and identify ways to retain them.

Product Research 89

Product Research User Testing Research Software Data Visualization 89

Userpilot

FEBRUARY 21, 2023

Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Here’s an example: 4.

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Analytic Tools Feedback Software Research Software Data Visualization 83

Userpilot

DECEMBER 3, 2022

Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. Both entities help businesses foster customer relationships, increase customer satisfaction , and ensure recurring profits. Example of a user persona. Use live demos to showcase your product.

Feedback Software 95

Feedback Software Analytic Tools Data Visualization Customer Feedback 95

Userpilot

FEBRUARY 21, 2023

Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Here’s an example: 4.

Analytic Tools 68

Analytic Tools Feedback Software Research Software Data Visualization 68

Userpilot

APRIL 6, 2023

Five examples of general in-app feedback include: Programming NPS surveys to trigger in-app once every six months or annually so you can keep tabs on customer loyalty levels and find improvement opportunities. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Let’s go over them.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Userpilot

JANUARY 9, 2023

Book a demo to learn more about how Userpilot improves your customer retention rate. Sales analytics to identify better-qualified prospects and improve your marketing strategy. For example, a UX designer may have a different set of goals for an onboarding tool than a product manager using the same tool.

Feedback Software 92

Feedback Software Analytic Tools Research Software Customer Experience 92

Userpilot

JUNE 30, 2023

Make sure you’re launching the resource center when it’s contextually relevant – for example, just after a specific user segment has made a change and is looking for help. Here’s an example of a resource center built with Userpilot. Imagine clicking on ‘surveys’ as an example.

Analytic Tools 95

Analytic Tools Embedded Analytics Data Visualization User Testing 95

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Embedded Analytics 92

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Book a demo now to try it.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Embedded Analytics 52

Amplitude

MARCH 12, 2019

While the data in Amplitude was self-service, the lessons learned from the data weren’t. Anyone can create a Notebook right in Amplitude and embed charts directly into them. When does it make sense to craft a story about your analysis with a Notebook, and when should you just add charts to a dashboard? Good question.

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Data Visualization Embedded Analytics User Testing Customer Feedback 94

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. Legacy Infrastructure.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

Reveal

AUGUST 1, 2022

Reveal Embedded Analytics. Choosing the right embedded analytics solution to partner with is crucial. Nowadays, it is quite evident that businesses’ success heavily relies on data insights that embedded analytics software can provide them with. Table of contents: What is Power BI embedded?

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Userpilot

JUNE 12, 2023

Book a demo to learn more. For example, you can release a survey asking customers and potential customers what they think about a specific feature. Examples of questions to ask in user persona surveys: What will you be using {product name} for? User persona example from Userpilot. What are marketing surveys?

Data Visualization 81

Data Visualization Product Research Research Software Analytic Tools 81

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

APRIL 30, 2024

It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. For example, personalized onboarding reduces time to value. Transparent pricing , for example, based on JTBDs , is one of the characteristics of value-based growth.

Feedback Software 99

Feedback Software Analytic Tools Product Research Data Visualization 99

Userpilot

JUNE 10, 2022

identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. Bug reports require immediate attention because if left unchecked they will lead to a negative user experience and increase your churn rates.

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Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

APRIL 29, 2022

For example, if you work for an SEO automation tool, this is your duty to learn everything about SEO and assist users in achieving their SEO goals. I can’t solve my task and download the report. Mixpanel — for customer insights and analytics. Look at an example of how Kontentino is welcoming its customers.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Reporting Tools 91

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Userpilot

APRIL 21, 2024

Resolve issues quicker and provide efficient customer service. Free up support staff to focus on more complex issues by also adding self-service resources. Track engagement and analytics to see which areas of your in-app support need to be optimized and which content types you should prioritize in the future.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Embedded Analytics 91

Userpilot

FEBRUARY 25, 2022

Although Userpilot began its life as an onboarding platform , it now has a range of capabilities enabling you to build customer surveys that help you unlock value for your business. Get a Userpilot demo here! A customer onboarding feedback survey is a useful mechanism for delivering quality insights about your service.

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Feedback Software Product Research User Testing Customer Feedback 96