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24 Customer Retention Marketing Tactics to Grow Your Customer Base

Userpilot

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing. Let’s get to it.

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Product Analytics Marketing Automation: A Guide for SaaS Companies

Userpilot

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

Userpilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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How to Reduce Screen Complexity and Improve User Experience in SaaS

Userpilot

Since an excellent UI design leads to improved customer satisfaction , more and more customers will become brand advocates , sharing their positive experiences with their peers. That sparks growth through word-of-mouth marketing. One way to minimize perceived complexity is by personalizing the product experience.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

But today, dashboards and visualizations have become table stakes. Think your customers will pay more for data visualizations in your application? Five years ago they may have. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Product Success and the User Experience: Three Reasons Why UX Must be a Priority

ProductPlan

Thankfully, the product development lifecycle doesn’t always have to exist in a pressure cooker. Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience.

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Customer Insight 101: How To Collect Data and Improve the User Experience in SaaS?

Userpilot

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. You can use this data to improve product development, customer satisfaction, and customer retention. Via support chat.