Reveal

OCTOBER 29, 2021

It’s one of the most popular visualization tools on the market that helps decision-makers make refined graphs, reports, and dashboards, and take the best case decisions faster. Chartio reported that 280,000 users have created 10.5 million charts for 540,000 dashboards pulled from over 100,000 data sources. Or it used to be.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Userpilot

DECEMBER 9, 2021

It helps the customer understand your product and how it can satisfy their needs. It allows businesses to attract ideal and loyal customers, gives them a competitive advantage, supports product launches, and drives the work of marketing teas. As with all marketing efforts , positioning should be driven by the customer and their needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. Chameleon for user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

AUGUST 31, 2023

TL;DR Heap is a data insight platform that helps you analyze customer behavior data. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. Gant charts, time tracking, segmentation of users by department — all features he wants. And now this.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Customer Experience 92

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Reveal

OCTOBER 14, 2021

In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Customers demand visual, interactive data visualizations to drive their decision-making process and integrate into their workflows, insights that work anywhere and from any device, and so much more.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Amplitude

JUNE 23, 2020

Available on the Enterprise, Growth, and Scholarship plans. Our customers continue to use the Pathfinder chart as a springboard to understanding the critical paths in their product, but from recent feedback we saw an opportunity to improve clarity in the chart results, and make it easier to take action once interesting paths are discovered.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Business of Software Conference

AUGUST 10, 2023

(Remember Jason Cohen’s experience at Smart Bear when he felt he had to hire a veteran enterprise sales guy?). He had hired Kyle Bazzy and Derik Sutton into sales and marketing roles and he felt the work they had done could offer significant differentiation in the market. They were given his support to do something different.

White Paper 52

White Paper User Testing Demo Customer Experience 52

Mironov Consulting

MAY 2, 2019

To meet customer expectations for consumer-like software usability. We work from higher-level user stories or epics or goals/KPIs, making incremental product and technical decisions every day. With solid DevOps or CI/CD tooling, our formal “release to customers” is a few keystrokes or a push to our multi-tenant SaaS platform.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. That said, let’s go over 13 tools that are perfectly capable of creating customer self-service portals and can potentially fit your needs.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Userlane the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Userlane the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect too for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Userlane the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Is Userlane or Apty the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Walkme the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Apty the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Intercom, Inc.

JULY 26, 2018

He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market. Or you had to go to the other extreme of spending hundreds of thousands of dollars on some massive analytics software with this enterprise-y sales thing. I wanted to have paying customer feedback as soon as possible.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Chameleon or Apty the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Apty the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match! Custom themes. Source: Pendo.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 104

Userpilot

MAY 16, 2023

TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

MAY 20, 2021

Collecting product feedback is one of the most undervalued processes when it comes to achieving SaaS product-led growth. Using the right product feedback tools can help you gain valuable insights quickly and help identify if your product is actually working well for your users. What Is A Product Feedback Tool. Userpilot.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MARCH 15, 2023

Userguiding or Whatfix – which of the two is the the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? TL;DR Interactive user guides and walkthroughs are important tools for improving user onboarding and feature adoption. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 24, 2023

Which is the best tool for creating interactive user guides – Whatfix, Userlane, or another in-app onboarding tool ? This article will explore the essential features of an interactive user guide tool and guide you toward the most suitable option for your business needs. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 15, 2023

Is Appcues or WalkMe the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for interactive user guides should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

MARCH 24, 2023

Which tool is superior for creating interactive user guides – WalkMe or Userlane? This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JANUARY 16, 2023

Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. User Engagement. Custify for tracking customer behavior.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Userpilot

JANUARY 16, 2024

TL;DR Client onboarding is the process of introducing users to the product and teaching them how to use it successfully. It also creates a solid foundation for a future relationship with customers and improves their satisfaction and retention. A welcome survey enables you to collect information about user needs.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software User Testing 88

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for interactive user guides should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Intercom, Inc.

FEBRUARY 6, 2020

The shift from serving just consumers to serving consumers and companies is a massive one. “The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm seemed too obvious, and too good, an opportunity to ignore.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

MARCH 14, 2023

Is UserGuiding the better choice for creating interactive user guides or Spekit? Or is there a better user onboarding software that’ll get the job done seamlessly? TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. Userpilot is what you need!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52