Userpilot

SEPTEMBER 22, 2021

Front-facing online engagement tools help bolster your brand identity and positioning. Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Drive customer loyalty – they help you to provide positive experiences to your customers.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Userpilot

MARCH 25, 2022

Truth be told, there are many options to gauge customer satisfaction — in-app surveys, email surveys, phone calls, you name it. The faster you start receiving positive or negative feedback, the sooner you act on it. In-app survey tools show you the analytics side in real-time. Userpilot’s NPS dashboard.

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Product Research 84

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

AUGUST 20, 2021

An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. In the end, what’s most important is getting quality insights, whether it is positive feedback or negative feedback. Facebook Messenger allowed businesses to incorporate Messenger into their websites. Customer Surveys.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

MAY 12, 2024

You want advanced analytics : Userpilot outshines Product Fruits with its analytics prowess. You need more survey templates and better survey analytics : Userpilot surpasses Product Fruits by offering more survey templates for user experience improvement, product research, customer satisfaction, and sales attribution.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

OCTOBER 30, 2023

Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX’s self service support As a product adoption platform, GainsightPX lets you integrate self-service support into your product.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 15, 2023

Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

DECEMBER 12, 2023

Stonly positions itself as a cheaper alternative to some of the pricier product adoption solutions on the market. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

NOVEMBER 26, 2023

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. The goal of CXM is to ensure that customers have positive and satisfying experiences at every stage of their interaction with a brand, from initial awareness through post-purchase support and beyond.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. You can monitor the performance of tooltips in the Analytics section. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

eG Innovations

MARCH 15, 2022

The CloudWatch metric names for these counters are created by putting a space between the object name and the counter name. For example, the % Interrupt Time counter of the Processor object is given the metric name “Processor % Interrupt Time” in CloudWatch. Metric name – Each metric for the process must be defined.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Userpilot

NOVEMBER 29, 2022

Their positioning makes them great for capturing user attention while delivering information. As the name implies, a tooltip is used for delivering product insights and removing friction with small contextual hints. You can embed a tooltip that will temporarily appear when they hover over a tab or option. Pendo dashboard.

Feedback Software 93

Feedback Software Analytic Tools Research Software Onboarding KPIs 93

The Product Coalition

APRIL 25, 2022

That’s why spreadsheets have a top position on our list. As the name implies, Field is a yet-to-be publically released product management software that helps product teams map out their ideas and development. Product managers seldom have direct reports, but they need to herd multiple teams with various objectives in the same direction.

Analytic Tools 157

Analytic Tools Data Visualization Feedback Software Research Software 157

Business of Software Conference

JUNE 5, 2019

If you think back in 1968 computers were just massive calculators – in fact they took the name from the people (if you remember the hidden figures movie), they took the name from the people who just calculated stuff all day. Later a reporter who was researching this came back and asked him why do you guys do it?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

JULY 22, 2022

Use emotional design to create a positive user experience when users engage with a product. Asana evokes positive emotions in users with gamification elements to create a great in-app experience. This goes beyond addressing a user by name. Evoke positive emotions in your UX with gamification elements. Source: Userpilot.

Feedback Software 106

Feedback Software UX User Testing Embedded Analytics 106

Userpilot

MAY 20, 2021

Hotjar offers behavior analytics and lets you collect qualitative, implicit feedback through multiple tools, including heatmaps, session recordings, and surveys. Using product feedback tools, you get more than just analytics to gauge your performance. Offers analytics to access quick insights. Want to try one for free?

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 19, 2022

You can provide self-service support inside the app using a resource center so that customers can quickly solve repetitive problems on their own without leaving your product. Brand name] made it easy for me to solve the issue: Customer effort score in Hotjar. Userpilot help center analytics. Set up your resource center.

Feedback Software 93

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 93

Lenny Rachitsky

MARCH 5, 2024

One name kept coming up: Leo Bosuener. Pro tip from Rajiv Ayyangar (CEO of Product Hunt): “On launch day, don’t forget to use an embed on your web page that shows live upvotes. Upvoter quality: Product Hunt will highlight notable upvotes in your own launch dashboard. For many, it proves to be a big waste of time.

Startups 115

Startups Feedback Software Onboarding KPIs Technical Review 115

Userpilot

NOVEMBER 29, 2022

Surveys reveal important details about your customers, beyond surface information like their name or occupation. Bias could stem from a couple of things; for example, adding the word “happy” to your survey question is already framing the answer toward a positive response. NPS score dashboard in Userpilot.

Product Research 90

Product Research Customer Satisfaction User Testing Customer Feedback 90

Userpilot

APRIL 4, 2022

As the name indicates, in-app surveys are used for capturing feedback from users right in the app. Asking a few questions through a modal can guide future development and ensure future updates positively impact the customer journey. What is an in-app survey? What are the benefits of in-app surveys?

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Research 52

Userpilot

MAY 21, 2020

And that means that they’re in the best position to think about how your SaaS can help them solve it. Microsurveys are, as the name suggests, short surveys. Finally, a handy dashboard shows you all the responses you collect. Survicate also offers detailed analytics so you can better understand your data.

Feedback Software 56

Feedback Software Analytic Tools Research Software User Testing 56

Userpilot

APRIL 6, 2021

Be consistent in your messaging and positioning 14. Retention strategies are used by SaaS companies to maximize repeat business and make revenue more predictable. You can make the same argument for SaaS businesses. Sentiment: This is as simple as sorting positive feedback from criticism. Personalize your messaging 13.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 18, 2023

When the product is ready, PMs use customer feedback and product analytics to track product performance and inform its future innovation. They are strategists, planners, negotiators, mediators, leaders, customer advocates, storytellers , and change agents – to name just a few. What does a product manager do?

Data Visualization 82

Data Visualization Product Research User Testing Onboarding KPIs 82