Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JANUARY 13, 2021

We can’t risk dragging a busy PM through a long product tour about building onboarding experiences if all they came for is the NPS (which is why everybody hates product tours , btw.). …things may get a little… difficult. …as you can see, these use cases and goals are very different.

Research Software 63

Research Software Customer Experience Product Research Data Visualization 63

Userpilot

NOVEMBER 2, 2022

Here are some tactics for leveraging AI in customer service: Personalize the user experience and use AI to collect data and trigger relevant messages based on the customer segment. Add self-service support and use AI to show learning modules based on user needs and segmentation. How is AI changing customer service?

Artificial Inteligence 90

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 90

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Offer self-service support options. An example of UI feedback.

Customer Experience 83

Customer Experience User Testing Customer Feedback Embedded Analytics 83

Userpilot

DECEMBER 6, 2022

Performance management and reporting. Tracking and analytics are key parts of marketing. Analytics tools , therefore, are an important addition to your marketing technology toolkit. They help you track performances for set goals and OKRs by generating easy-to-understand dashboards and reports. Notion dashboard.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Customer Experience 83

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. User segmentation. Multimedia content support. Quizzes and assessments.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Userpilot

FEBRUARY 6, 2024

Implement an intuitive UX design to increase users’ time to value. Offer self-service options to improve SaaS user onboarding experience. A strong SaaS onboarding process is critical to the success of any growth-driven business. Intuitive UX design creates happy users, which increases retention.

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning. Source: Smartling.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Userpilot

JUNE 20, 2023

You’ll also find it easier to track onboarding analytics. Use webinars to drive the adoption of certain features Dig into your product analytics and identify core features that users have interacted with but are yet to adopt. Then host a webinar that explains the importance of these features and how to adopt them.

Customer Experience 86

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 86

Userpilot

SEPTEMBER 16, 2022

Offering self-service support so users can access a help center inside your app. Efficient customer service team that’s available 24/7 and responds fast. Offering self-service support options to simplify the customer service experience. Onboarding webinar on Demio. Demio onboarding webinar.

Feedback Software 87

Feedback Software Customer Experience User Testing Customer Feedback 87

Userpilot

FEBRUARY 9, 2023

PLG strategies allow companies to scale faster and with smaller resources thanks to self-service. PLG businesses also achieve lower customer acquisition costs by leveraging organic acquisition channels like WOM marketing while sales teams can focus on high-value deals. Naturally, product-led companies need to acquire customers.

Onboarding KPIs 92

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 92

Userpilot

APRIL 21, 2023

How do you build an in-app resource center that gives customers a valuable self-service experience ? Airtable caters to all learning styles by including a wide range of content types in its resource center that include templates, webinars, help articles, etc. Resource center analytics in Userpilot. Educational resources.

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Embedded Analytics 82

Userpilot

OCTOBER 31, 2022

You’ll get an extensive range of functionality with Userpilot’s features (and through various integrations ), which includes: understanding user behavior and building user segments, an effective engagement layer, unpacking growth insights with advanced analytics features, launching NPS surveys, and more. Book a personalized demo now.

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 83

Userpilot

APRIL 12, 2022

There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides. Product demos and webinars for brand awareness and educational content. Product demos and webinars.

Analytic Tools 88

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 88

Userpilot

NOVEMBER 29, 2022

You can embed a tooltip that will temporarily appear when they hover over a tab or option. A notification banner inviting to a webinar in Userpilot. Userpilot enables you to create an in-app resource center and embed your product tour in it. Extensive analytics options are available. Pendo dashboard. Conclusion.

Feedback Software 92

Feedback Software Analytic Tools Research Software Onboarding KPIs 92

Userpilot

NOVEMBER 6, 2020

Post-signup: User Analytics : Hotjar , Heap. If you’re looking for a quick and easy way to record talking head videos or screencast tutorials to embed in your email – Sendspark is your lady. Sendspark allows embedding the video directly in your email/ newsletter /blog with en embed code. Filmora 9. Loom doesn’t.

Analytic Tools 74

Analytic Tools Feedback Software Data Visualization Reporting Tools 74

Userpilot

SEPTEMBER 26, 2019

Use bullet points, imagery, even embed a video. As you’re about to see, webinars are a great way of educating your audience while simultaneously showing off your new product or feature. They basically use this to demo the new release, highlighting how it helps your business. You should also keep it clear and to the point.

Research Software 43

Research Software Feedback Software Embedded Analytics Webinar 43