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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

TLDR; Instructional design software helps you create custom eLearning courses and training material. Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Dashboards and analytics to track learning and engagement. Let’s go!

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End-User Training SaaS: How To Train New Users And Drive Product Adoption

Userpilot

End-user training bridges the gap between mere signups and actual usage of SaaS products. End-user training is all about educating customers on what software offers and how they can maximize their usage. In-app guidance is one of the best ways to train customers, but you should have a strategy before you start.

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Gainsight Pulse—Towards a Digital, Enterprise-wide Strategy for Customer Success

Gainsight

This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. ” Currently, all the various functions that B2B customers typically interact with across an enterprise tend to operate in their own functional silos.

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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Analytics dashboards – for easy access to key insights from one place. Dashboards.

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WalkMe vs. Whatfix – the Ultimate Comparison Guide + a few alternatives

Userpilot

WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. At its core, WalkMe is an enterprise solution for employee onboarding. Instead, they lean more toward servicing large companies that want to reduce IT support tickets by training users to navigate their software more effectively.

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Are You Leveraging Your Customer’s First Experience with Your Product Effectively?

The Product Coalition

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). Boom, the module is right in your workflow and is so intuitive that it requires no training. I lead an enterprise software company in the healthcare space. True story. Fast forward a decade?—?I

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12 Best Digital Adoption Platforms for SaaS Companies in 2023

Userpilot

WalkMe , Whatfix , Apty , and Spekit , on the other hand, are more appropriate for employee training, digital transformation, and change management. Employee adoption: used within organizations to help onboard and train employees to use new software and support their digital transformation efforts. moment and adopt the product.