Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment. Book a demo now to begin.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98

The Product Coalition

SEPTEMBER 29, 2022

A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Users describe this overall poor UX experience in multiple ways: A time-consuming process Too difficult to learn Clunky and confusing interface Insights are spread out across multiple sections 2.

Analytic Tools 109

Analytic Tools Data Visualization Research Software User Testing 109

UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

Research Software 82

Research Software UX Development Books 82

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Five funnel examples to extract actionable insights: Marketing and sales funnel. Example of a user journey map. Here’s an example of how pairing with other reports gives you better insights. Activation funnel.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis. Example of a CSAT survey.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. NPS follow-up question is a common example where you can include an open-ended question to collect more qualitative feedback. Open-ended question examples 1.

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? This article shows you eight examples and lessons to learn from each. 8 customer relationship management examples: Tracking customer behavior. The software allows you to work with multiple social media platforms from one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 8, 2023

In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. For example, you want to find if anyone from ABC software has used the free trial button in the last 7 days. TL;DR Event data refers to customer-generated information that indicates specific customer activities.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

OCTOBER 17, 2023

That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. As for customer insight examples, we’ve brought four ways to leverage them to help grow your business: Using welcome surveys to personalize the product experience to match users’ needs and preferences.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

The Product Coalition

OCTOBER 16, 2022

User experience does not stand still, and innovations that challenge UX design constantly appear. Let’s take a look at four promising UX design techniques. Voice user interface In his book The Design of Everyday Things (the “bible” of usability), Professor Don Norman states the main goal of UX/UI designers.

Research Software 78

Research Software Analytic Tools Customer Experience User Testing 78

Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. NPS follow-up question examples. Now, let’s go through some examples of NPS follow-up questions. NPS follow-up question example for promoters. Let’s dive in!

Data Visualization 97

Data Visualization Feedback Software Customer Feedback Customer Experience 97

Userpilot

MARCH 27, 2023

In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates. Example of an NPS survey. 5 NPS survey timing examples in SaaS As said earlier, timing is crucial to receive a significant NPS response rate.

Product Research 98

Product Research Feedback Software Customer Experience Data Visualization 98

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. For example, when you send a message to a friend on WhatsApp. An example of an upsell modal.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Examples of AI in marketing abound all around us today. For example, Userpilot offers an AI writing feature that helps product teams refine their content. Chatbot examples from Drift.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

OCTOBER 20, 2023

In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. Social media mention/reach reporting dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

JANUARY 20, 2022

Looking at tooltip examples from other SaaS businesses is a great way to save yourself the time and hassle associated with trying to do it all from scratch. So allow us to share some of the most striking tooltip examples with you. Intercom tooltip example. Top 8 tooltip examples used in SaaS. Feature discovery.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Customer Experience User Friction 98

Userpilot

MARCH 16, 2022

Great user onboarding flow examples. And then you wait for the dashboard to load. This is followed by a welcome screen with clear prompts to take action and for a user to create their very first dashboard. It’s clear what a user needs to do to create a new dashboard. 1 – Userpilot. A helpful loading screen.

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example-Userpilot: UX Designer 5.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

MAY 14, 2023

For example, you can use the insights to personalize the onboarding process for new users and increase the trial-to-paid conversion rates. Feedback widget to gather customer feedback on product improvements Here’s an example of a feature request survey. For example, you may find your core features are being underused.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? They’re great for establishing cause-effect relationships and tracking trends, for example in customer satisfaction. For example, it can shed light on what makes your detractors dissatisfied with the product. Evaluative Research Design Examples: in-app feedback survey.

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

JUNE 22, 2022

Can you UX designers improve your product’s blank slate UI design and drive more engagement? In this article, we’ll show you why designing engaging first-time experiences is important, how to apply this to your product’s empty state and some of the best examples out there, to inspire you. Let’s get started. Source: Slack.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience User Testing 59

Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience. Checklist example made with Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

JANUARY 30, 2023

But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Let's go over some product adoption examples for each of them. Slack’s Facebook ad example for brand awareness.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

OCTOBER 31, 2023

As you read through, you will learn the different UX data types and how to measure them. Quantitative UX data is measured and expressed in numbers, such as page views, clicks, time on page, CSAT and NPS scores, etc. Qualitative UX data is non-numeric and focuses on the quality of customer experiences.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

MARCH 19, 2024

A good example is tracking feature usage by monitoring clicks to a module. For example, let’s say you find that users are increasingly buying and engaging with a specific add-on. For example, you can find the fastest way users move from free trial to paying customers. Feature and events dashboard in Userpilot.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Amplitude

NOVEMBER 26, 2019

For example, list all the tools out. For example, is any one person in charge of what information about users is tracked? She turns to a saved dashboard in their business intelligence tool. Here’s an example of the above from Amplitude. Download the UX of Data worksheet. Here’s an example from Airbnb.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? You can use examples of strategic initiatives in your SaaS business to improve customer retention rates and drive feature discovery. Initiative example #1. Initiative example #2. NPS analytics dashboard – Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

SEPTEMBER 10, 2022

We also look at examples of different frameworks and the main steps in the problem-solving process. Problem-solving framework example. User Persona Example. You can do this by actively asking your users for feedback, for example via a survey. What is a framework for problem-solving? Are you ready to dive in?

Framework 98

Framework Feedback Software User Testing Research Software 98

Usersnap

JULY 22, 2019

Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? Or how would UI/UX contribute to business growth? . So we can help answer some of the FAQs you might have with our real-life examples. . Why And When Should You Update UI/UX? Why And When Should You Update UI/UX?

User Testing 88

User Testing Customer Experience Product Research Feedback Software 88

Userpilot

JANUARY 26, 2023

Here’s a passive feedback example from Miro. For example, one key touchpoint to consider is the “ adoption point, ” when a user starts to engage more with your product and even upgrades to a paid account. For example, if users submit a feature request , let them know it’s on the product roadmap.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

MAY 23, 2022

These can be combined in a number of ways – this article contains multiple examples for you to draw inspiration from across the SaaS marketplace. This type of progress bar is actually an example of a tooltip. Best SaaS progress bar UI examples. For each example, we'll cover: Type of progress bar.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

APRIL 8, 2021

We’re not going to pretend here you can prevent UX debt. Let’s face it: UX debt, just like technical debt, is unavoidable. Talking about UX debt, under such circumstances, may feel a lot like this: “When your city is getting bombed and someone comes over and tells you you have an ugly bathroom”. Why does UX debt happen?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

UX Studio: Product Management

SEPTEMBER 19, 2019

What is it that everybody does in the UX industry, but does it differently? Probably one of correct answers is the UX design process. In our field, it is not a surprising thing if there are differences in the ways we build up our UX processes – everyone can have their own methods. Here’s how we do it at UX studio.

UX 84

UX User Testing Research Software Feedback Software 84