Userpilot

APRIL 23, 2021

Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. User persona’s pain points (blockers): Is using other solutions too time-consuming? All in one dashboard. What is a user persona?

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Enter ChatGPT, a powerful tool that uses natural language processing to understand queries and provide human-readable responses.

ChatGPT 101

ChatGPT Data Visualization Onboarding KPIs Research Software 101

Userpilot

NOVEMBER 18, 2023

Determine the right analysis report to use. How to conduct a period-over-period analysis with Userpilot Userpilot’s robust analytics features let you conduct PoP analysis and collect valuable data to inform strategic decisions. Userpilot offers Trends, Funnels, and Retention analysis reports, depending on your goal.

Data Visualization 98

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 98

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Indicative

SEPTEMBER 19, 2018

Snowplow’s open-source software already allows companies to collect rich and detailed event-based data about their customer journey. As the saying goes, time is money, and receiving information sooner is an advantage for your business. Efficiently share KPIs across your company.

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Data Visualization Customer Experience Dashboard Analytic Tools 86

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. I’ve yet to find a one-size-fits-all solution.

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Data Visualization Weak Development Team User Testing Customer Experience 78

Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? A key performance indicator (KPI) is a measurable value that shows how effectively a company is meeting key business objectives. When you add context to a metric, you get a KPI.

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Onboarding KPIs KPI Analytic Tools Data Visualization 97

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

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Data Visualization Analytic Tools Reporting Tools User Testing 63

Gainsight

OCTOBER 17, 2019

Throughout this blog post, I’ll share examples of the Gainsight PX dashboard that we show to our board members. You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! Reporting on Company Initiatives. CHECK OUT GAINSIGHT PX.

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Data Visualization Analytic Tools Research Software Feedback Software 45

Gainsight

DECEMBER 14, 2020

Once we all agreed on the right metric for renewal measurement, our organization’s focus was a KPI that showed continued improvement. . We were instantly using all the different tools, and it solved a central pain point. All the information is right there. Relationships is a powerful tool for us, too.

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Data Visualization Customer Feedback User Friction Customer Experience 52

Userpilot

DECEMBER 5, 2023

In this guide, we’ll go over how you can use product analytics to conduct a customer satisfaction analysis in 6 steps, as well as provide tools and tips to do so. TL;DR Customer satisfaction analytics refers to the process of collecting, analyzing, and interpreting data to evaluate how satisfied customers are with a product or service.

Data Visualization 91

Data Visualization Customer Satisfaction Analytic Tools User Testing 91

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools? Let's get started… TL;DR.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage with data: While we used to beg for information, now we find ourselves drowning in it.

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Data Visualization Embedded Analytics Dashboard Reporting Tools 55

The Product Coalition

SEPTEMBER 9, 2022

As companies usually have many different KPIs, maintaining or growing customer retention is a key KPI that each business commonly shares. You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? How do I measure my retention rate?

Feedback Software 124

Feedback Software Analytic Tools User Testing Data Visualization 124

Amplitude

MARCH 21, 2019

Have you noticed recently an increase in the usage of the terms ‘data-driven’, ‘data-informed’, and ‘data-inspired’ around your office? What does data-inspired actually mean and how is it different from being data-informed? Data-driven, data-informed, and data-inspired describe how data should be used. First, what do they mean?

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

Intercom, Inc.

JULY 6, 2021

Global support teams can positively influence customer retention, especially if they provide service in their customers’ native language. You’ll either need to set up regional teams to provide round-the-clock coverage or look into self-service solutions such as chatbots or a knowledge base to help customers during off-hours.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. They rely on a growing array of tools to manage the process and ensure senior management has visibility into product’s contributions. In addition, they own the tools and systems that support the process at every stage.

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Data Visualization Feedback Software Reporting Tools Research Software 104

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Let’s dive in!

Data Visualization 98

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 98

Birst BI

JANUARY 29, 2019

According to research from Eckerson Group, when an organization deploys a BI and analytics system, roughly 10% of employees have the skills needed to produce insights from corporate data and deliver them to decision makers. That means much of the organization depends on a few experts to leverage data to make decisions.

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Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Userpilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. Why Google Analytics is not a product analytics tool , and how product analytics differs from and relates to product metrics. The Best Product Analytics Tools for SaaS. Is Google Analytics is a Product Analytics Tool?

Data Visualization 75

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 75

Imaginary Cloud - Design

APRIL 7, 2021

In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. We believe that this service can be extremely beneficial since it takes a very close look at a digital product's performance, analyzing every aspect that can be improved or that is impacting the users' experience.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. How Customer Analytics tools fit into the broader BI and analytics landscape. Common features. Major players in the space. Which markets can we grow into?

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Data Visualization Analytic Tools User Testing Reporting Tools 135

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And those people who do sign up, how do we get them to be successful to set up their first accounts or service on Mixpanel? I feel like we kept some good things about each time period.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And those people who do sign up, how do we get them to be successful to set up their first accounts or service on Mixpanel? I feel like we kept some good things about each time period.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

JUNE 12, 2023

And just because teams are regularly interfacing (handing off projects, making information requests, etc.), Shared understanding As a member of the analytics team tasked with deriving insights for product teams, I need to know more than just how to build dashboards and metrics visualizations. I don’t recommend this.)

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

And just because teams are regularly interfacing (handing off projects, making information requests, etc.), Shared understanding As a member of the analytics team tasked with deriving insights for product teams, I need to know more than just how to build dashboards and metrics visualizations. I don’t recommend this.)

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

And just because teams are regularly interfacing (handing off projects, making information requests, etc.), Shared understanding As a member of the analytics team tasked with deriving insights for product teams, I need to know more than just how to build dashboards and metrics visualizations. I don’t recommend this.)

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40