Dashboard Knowledge Base Positioning Technical Review 
Userpilot
MARCH 3, 2022
Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base?
Userpilot
APRIL 21, 2024
TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Create a knowledge base so customers can self-service solutions instead of contacting support. But growth isn’t the only positive of reducing support ticket volume.
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The Product Coalition
OCTOBER 8, 2023
A well-designed dashboard should provide users with easy access to predictions, historical performance data, and personalized settings. To achieve this balance, consider leveraging cloud computing and distributed processing technologies to speed up computations. Each member brings a unique perspective and knowledge base to the table.
Userpilot
OCTOBER 17, 2023
Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Tracking knowledge base interactions with Userpilot.
Userpilot
JANUARY 30, 2023
Communicating with your user base with new feature announcements to overcome feature blindness, like Userpilot. Providing self-service support with an in-app knowledge base , like Miro. It illustrates the distribution of different types of technology users. They include: Innovators. Innovators (2.5% Early majority.
Userpilot
JUNE 30, 2023
Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Userpilot has an extremely impressive resource center offering: It’s completely no-code, meaning you don’t need to be a tech whizz to quickly build, edit and display something impressive.
Userpilot
OCTOBER 20, 2023
You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Social media mention/reach reporting dashboard. Source: G2.
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