Userpilot

OCTOBER 16, 2023

We also dive deeper into the tools and processes needed for product analytics. There are a variety of KPIs for tracking product analytics. Others track product usage data or serve as tools for user journey analysis. For SaaS products, this can mean when your users first sign up for a free trial or a freemium account.

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ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

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Dear Strategy

DECEMBER 21, 2020

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning?

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Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1] Source: Gartner (April 2018).

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UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

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Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Netflix played the long game and invested in the right decision by combining multiple tools upfront to operate in a user-centered way at scale. When should we use analytics?

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Data Visualization User Testing Information Product Research 75

Gainsight

OCTOBER 17, 2019

Throughout this blog post, I’ll share examples of the Gainsight PX dashboard that we show to our board members. You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! Recurring KPIs for Product. CHECK OUT GAINSIGHT PX.

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Mind the Product

JULY 16, 2018

Some screenshot extracts of the survey are shown below: If it’s not written up, it doesn’t count towards your KPI. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult). Additionally, it assists with crafting the strategy, making decisions and educating stakeholders.

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Userpilot

DECEMBER 5, 2023

In this guide, we’ll go over how you can use product analytics to conduct a customer satisfaction analysis in 6 steps, as well as provide tools and tips to do so. There’s no single KPI to measure customer satisfaction. Since you’ll need a reliable tool to perform this analysis.

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Data Visualization Customer Satisfaction Analytic Tools User Testing 97

Userpilot

OCTOBER 3, 2023

This article will explore 15 essential customer journey KPIs that help you better understand your customers and make data-driven strategies. You can use Userpilot to track and improve your customer journey KPIs with features like user segmentation , in-app surveys , advanced product analytics , etc.

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Onboarding KPIs Customer Experience User Testing Customer Feedback 105

Intercom, Inc.

JULY 6, 2021

If your business is expanding internationally, you’ll reach a point in your growth when you’ll need to implement a global support strategy. You’ll either need to set up regional teams to provide round-the-clock coverage or look into self-service solutions such as chatbots or a knowledge base to help customers during off-hours.

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ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But in reality, if you’re too quick to find a solution, you’re probably not thinking hard enough about the problem.”.

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Data Visualization User Testing Customer Experience Customer Feedback 62

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. In addition, they own the tools and systems that support the process at every stage.

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Imaginary Cloud - Design

APRIL 7, 2021

Learninghubz is a learning platform focused on organizations to deliver business and technical skills. Research. ? a mobile app or a website) regarding its user experience. This process consists of research, evaluation, and execution. As said before, Learninghubz is a learning platform focused on organizations.

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Birst BI

JANUARY 29, 2019

According to research from Eckerson Group, when an organization deploys a BI and analytics system, roughly 10% of employees have the skills needed to produce insights from corporate data and deliver them to decision makers. That means much of the organization depends on a few experts to leverage data to make decisions.

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Amplitude

MARCH 21, 2019

data-informed means everyone is aware of the current performance and why the product is performing the way it is in order to make optimizations to your strategies. When running regression models, be sure to use the Compass and Impact Analysis tools. Communicate strategies and release dates to all teams to ensures everyone is informed.

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Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. For us at LinkedIn, this meant including product managers, product marketing, market research, and business operations in the core NPS team. The Origin of NPS.

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Product Research Customer Experience User Testing KPI 113

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy? But strategy is all about focus and finding ways to not compete.

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Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? But strategy is all about focus and finding ways to not compete.

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User Testing Customer Feedback Feedback Software Data Visualization 52