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Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Step-by-step process to perform behavioral pattern analysis and improve your UX. Book a demo now to begin.

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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Do you need it to support customer or employee onboarding processes? TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. They also offer feedback features and analytics to support data-driven decision-making. What’s your budget?

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. Ready to learn how Userpilot helps you better support your users? Let’s dig in!

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Best 19+2 Website Annotation Tools (2023)

Usersnap

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Not only do they streamline the feedback process , but they also foster effective collaboration in real-time.

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

Increasingly, these same companies build software to monitor, adjust, and analyze the real-time performance of their underlying equipment. To meet customer expectations for consumer-like software usability. To answer threats from software-only competitors. To sell supplies based on actual usage.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is customer education? More loyal customers.