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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Interactive walkthroughs – to guide users through complex processes or introduce new features.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

Userpilot

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Dashboards and Analysis. Unwanted out-of-context interruption kills response rate and user experience!

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In-App Survey Design: Tips, Best Practices and Great Examples From SaaS

Userpilot

An in-app survey is a short questionnaire triggered contextually and used to collect specific customer feedback about the user experience or the product. Use segmentation and target your surveys towards specific users. Keep surveys concise and on point not to compromise user experience. What is an in-app survey?

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

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Walkme Product Tours – All You Need to Know + Alternatives

Userpilot

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

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Conversion Funnel Leaks: Types + Ways to Identify And Fix Them

Userpilot

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Repair tips for middle-of-the-funnel leaks: Reduce sign-up form length. Repair tips for bottom-of-the-funnel leaks: Use interactive onboarding to guide new users. Use social proof to build brand authority.

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UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Userpilot

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. Alternatives like Userpilot or other agile digital adoption platforms come with the necessary elements needed to create a contextual, personalized user experience.