Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Read on to find out! ” Walkme.

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The Product Coalition

JUNE 22, 2020

Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights. surveys or customer interviews, for example?—?and It also doesn’t need to be expensive, or fancy, to be effective.

Customer Experience 78

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Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. You can connect them all to HubSpot, which pulls the data into a centralized system.

Feedback Software 52

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Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 98

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Userpilot

OCTOBER 8, 2021

By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets. But with so many platforms out there, which one should your SaaS business choose? Analytics that tell you what to change to get more customers.

Analytic Tools 98

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Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management. How is ChatGPT different from a search engine? What is ChatGPT?

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Reveal

JUNE 27, 2022

Reveal Embedded Analytics. It’s hard to believe that many organizations in today’s data-driven world are still struggling to make use of the vast amounts of data they possess and that for most, accessing and analyzing data remains a distant goal. The Do’s of Embedding Analytics Into Your Apps.

Data Visualization 78

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Userpilot

NOVEMBER 30, 2021

In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane; plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments).

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Userpilot

APRIL 21, 2024

Attract the right audience Using the insights about your user personas, craft appealing content to attract them. Embed videos. It also includes case studies illustrating the benefits of the tool. This leads to a 2-question welcome survey that Surfer uses to help you choose the right pricing plan. Gains/Benefits (e.g.

Research Software 104

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Userpilot

APRIL 21, 2024

Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

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Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. When considering the value of analytics relative to their products overall, survey respondents estimated the value at 54%, up from 45% in 2016.

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Intercom, Inc.

JULY 31, 2019

They’ll keep your marketing engine going when your team members are unavailable and save them time when they’re hard at work. Embed a video message in your chatbot. Use these details plus those gathered from data enrichment tools to segment your users and personalize their next steps. Test and refine.

Marketing 177

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Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. Flexible dashboards. Multi-platform analytics. Source: Pendo.

Data Visualization 105

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

APRIL 30, 2024

Userpilot is a product growth platform with feedback, analytics , and engagement features. Provides a competitive advantage In saturated markets, consistently delivering a valuable product or service to your customers gives you an edge over competitors. Create a resource center for self-service support.

Feedback Software 105

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Userpilot

NOVEMBER 30, 2022

Have you ever wondered why companies invest so much time and effort into their customer service knowledge base? In this article, we’re going to go over all the benefits, best practices, and software that you need to make a world-class self-serve knowledge base ! Embed and play video tutorials from within your knowledge base.

Feedback Software 98

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Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Embed a feedback button on your website. Well, managed? Here’s why.

Feedback Software 98

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Userpilot

FEBRUARY 19, 2024

Looking for an effective proactive customer service tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

FEBRUARY 25, 2024

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. This article discusses how in-app messaging works and the tools to grow your product and business. 10 best in-app messaging tools for SaaS companies: Userpilot – the best in-app messaging solution for web apps.

Analytic Tools 103

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Userpilot

MARCH 16, 2024

Is UserGuiding or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

NOVEMBER 7, 2023

TL;DR Customer engagement is the level of involvement and interactions that customers have with a brand’s product or service. Now let’s go through 14 customer engagement tactics that you can apply in SaaS: Use welcome surveys to gather data and design a personalized onboarding experience right from the start.

Feedback Software 105

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Userpilot

JANUARY 17, 2024

Provide self-service options to reduce pressure on your service reps and offer quicker customer support. Take advantage of AI and customer feedback tools to improve customer satisfaction. Long engineering and product development cycles : Time management is crucial to the success of any SaaS business.

Feedback Software 105

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Userpilot

MARCH 30, 2024

Is Whatfix or Userlane the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 16, 2024

Is Appcues or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 18, 2024

Is Pendo or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 18, 2024

Is Whatfix or WalkMe the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

APRIL 28, 2024

Is Appcues or Whatfix the best tool for interactive user guides? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

MARCH 16, 2024

Is Chameleon or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

DECEMBER 10, 2023

Looking for a good interactive walkthroughs tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for interactive walkthroughs on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

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Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Creating a realistic persona requires data from several sources. Start by collecting basic user details via user persona surveys at sign-up. Use user persona surveys.

Feedback Software 98

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Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? But this is exactly what we do when we try to make our first idea match the customer need we are trying to address, within the technical constraints we encounter, while still managing to deliver the right business results. The engineers need something to work on next week.

Product Research 255

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Userpilot

FEBRUARY 27, 2023

Is Userlane or Apty the best tool for customer feedback? The tool you choose should help you accomplish your goals by providing the functionality you need. Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

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