Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. We’ll also discuss a few useful tools to analyze user activity. Analyzing trends in user activity involves various steps, from setting an objective to implementing data-driven informed decisions.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. This could be website data (e.g.,

Data Visualization 97

Data Visualization Analytic Tools Embedded Analytics Feedback Software 97

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own.

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Data Visualization Analytic Tools Reporting Tools User Testing 95

Userpilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. These goals can be tracking conversions from trial to paid users and ensuring data collection is aligned with your success metrics. It can be enhanced with tools like Userpilot’s Path report for insights into user conversion journeys.

Analytic Tools 105

Analytic Tools Data Visualization Events Onboarding KPIs 105

Userpilot

APRIL 16, 2024

There are five steps to creating an effective product experience strategy: Collect data by tracking user behavior, sending surveys , watching over key metrics, and interviewing power users for insights. Use analytics to monitor feature usage, spot behavior patterns , and identify what contributes to customer success. Take notes.

Data Visualization 104

Data Visualization User Testing Customer Experience Analytic Tools 104

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. The insights from feature analysis help you: Identify feature opportunities. Review feature usage data. Extract feature development insights. Based on these insights, you can refine your products to stay competitive.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Weak Development Team 104

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. User flow example. Discover user paths to app actions.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

MARCH 6, 2024

Performing trend and product analytics can help you make data-backed informed decisions to stay ahead of the competition. But what exactly is a product trend analysis, how do you conduct it, and how does it help predict future trends to improve customer satisfaction?

Data Visualization 100

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Userpilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. Plus, it also helps gain valuable insights on how to enhance the customer experience and improve user retention. Use data visualizations to easily identify trends. SMART goal setting frameworks.

Data Visualization 103

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 103

Userpilot

NOVEMBER 14, 2023

Omnichannel analytics enable teams to get a 360 view of user behavior at different touchpoints of the customer journey. In particular, it covers: What omnichannel analytics are Why it’s important to track How to implement your omnichannel analytics strategy Omnichannel analytics tools Let’s get right into it!

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

The Product Coalition

OCTOBER 19, 2023

It’s the practical tool that helps managers navigate the complex path of development. In this article, JetStyle’s CEO and co-founder Alexey Kulakov will talk about the basics of this notion.You’ll learn the definition of prioritization, its core components — frameworks, goals and metrics, and correlation between teams and backlogs.

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Data Visualization Customer Feedback Research Software Product Management 122

The Product Coalition

OCTOBER 19, 2022

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Predicting the future gives businesses a competitive advantage.

Data Visualization 121

Data Visualization User Testing Healthcare Analytic Tools 121

Userpilot

AUGUST 14, 2023

And how should you ask your questions to ensure that you’re collecting the right data? In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. But what type of surveys are best for your goals? CSAT surveys. Likert-scale questions.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 20, 2024

Benefits of targeted email marketing include enhanced engagement , retention, conversion rates, ROI, and better insights into customer behavior. Psychographic Segmentation : Segments based on subjective qualities like values and interests, requiring creative data collection methods.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. Let’s dive in!

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Put it all together in a shareable UX audit report.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Mind the Product

JULY 7, 2023

A look at the importance of incorporating AI-based approaches into product management practice, plus some suggested frameworks and examples of use cases Read more » The post Understanding AI-based data and insights led digital product management appeared first on Mind the Product.

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Data Visualization Product Management Product Manager Management 135

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Product teams are staffed with various skilled professionals. In a small startup, a product manager might oversee everything.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Intercom, Inc.

OCTOBER 27, 2021

Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch.

Data Visualization 138

Data Visualization Reporting Tools Strategy Inbound 138

Userpilot

SEPTEMBER 10, 2022

What is a framework for problem-solving? We also look at examples of different frameworks and the main steps in the problem-solving process. A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. What is a problem-solving framework?

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Framework Feedback Software User Testing Research Software 98

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? Read on to learn how to collect and analyze valuable insights, almost on autopilot.

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. When various team members have data in front of them, they can have informed conversations about the reality that the data represents. When good data gets into the hands of great people, companies can realize amazing business outcomes.

Data Visualization 105

Data Visualization Reporting Tools Product Research Customer Feedback 105

Usersnap

DECEMBER 10, 2023

However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. Price comparison tools often didn’t work. Data mismatches occurred, with some users receiving incorrect insurance information or pricing. Pick the best UAT tool for you ?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. The Product Impact Framework felt like a natural progression from features to outcome.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Userpilot

OCTOBER 26, 2023

To take full advantage of growth opportunities, use product analytics to inform product decisions. Market development Market development, also known as market expansion, involves selling existing products or services to new markets. It involves selling more of a business’s existing products or services to its current market.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. Making the necessary tradeoffs is really difficult and that’s where product analytics can become indispensable. An example of a early warning dashboard with sample data. The economy was in the midst of a bounceback at the start of 2022.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. So before you begin searching for specific tools, define your goals upfront.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? The right metrics should align with the customer journey stages and goals, offer actionable insights, and track progress toward goals over time. You can also use a product metrics framework, ie. Provide actionable insights.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 94

Userpilot

OCTOBER 18, 2022

With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. To get the data, you have to combine four analyses: task analysis, user feedback analysis, user behavior analysis , and user experience analysis. Unmet customers’ needs to inform your product roadmap.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

The Product Coalition

JUNE 5, 2019

Lately, some of the predictive projects are taken up because of the hype and those are the projects that not only fail to deliver success but also tend to cast a shadow on the AI industry in general. Before one moves ahead with a predictive project, it’s extremely important to clearly articulate the value that the project will deliver.

Data Visualization 64

Data Visualization Analytic Tools Framework Customer Satisfaction 64

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Product Research 105

Product Research Data Visualization User Testing Customer Feedback 105

Reveal

MARCH 9, 2023

Reveal Embedded Analytics Integration is the most important thing to consider when choosing an embedded analytics vendor to partner with. When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers.

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Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. Of course, none of this is possible without the right tool for the job.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98