The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. The source predicted that the value would surpass $107.5

Data Visualization 107

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 107

Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report.

Data Visualization 100

Data Visualization Technical Review Analytic Tools Software Review 100

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Short attention span.

User Testing 141

User Testing Analytic Tools Data Visualization Research Software 141

Mixpanel

FEBRUARY 21, 2023

The most successful companies today value, analyze, and learn from their customer data. And two tools in many of these companies’ data stacks are a trusted customer data platform (CDP) and a powerful analytics solution. Why is this more important today than ever before?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Feedback Software 59

freshtrax

JUNE 21, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. (

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

Mixpanel

AUGUST 9, 2023

The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. So, if third-party platforms like those are out, what about analytics in general?

Analytic Tools 52

Analytic Tools Data Visualization Healthcare User Testing 52

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

JUNE 8, 2021

Including several advanced tools to create roadmaps, collaborate, manage projects, track deadlines, and gather feedback. Your product management software should streamline the process of prototyping and optimizing UX, monitoring user interactions. Typeform and Feedier let you create engaging surveys and feedback forms.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

ProductPlan

OCTOBER 25, 2022

If you’ve been deeply submerged in your product ideas and users, this step is critical because it forces the team to prairie dog up to get a fuller picture. There are various competitive intelligence sources to understand your overall market, the markets your customers are targeting, and the dynamics and trends shaping customer behavior.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

Userpilot

MARCH 15, 2021

Let’s face it: engagement may be a key requirement for product growth, but your customers…don’t want to be engaged. In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. Ready to dive in?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Mixpanel

FEBRUARY 2, 2021

TL;DR: we recently released an all-new Free Plan with up to 100K Monthly Tracked Users (MTUs), made changes to our pricing curve, and launched a Startup Program to give early-stage companies more runway for growth. No more data history limits on all new Free, Growth, and Enterprise Plans. All customer-centric approach.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

Mixpanel

AUGUST 9, 2023

The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. So, if third-party platforms like those are out, what about analytics in general?

Analytic Tools 52

Analytic Tools Data Visualization Healthcare User Testing 52

Gainsight

JULY 22, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

The Product Coalition

FEBRUARY 12, 2021

When we founded BreezoMeter, many businesses and governments were not ready to answer the public demand for solutions that protected them from harmful air quality. As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and how did we do it?

Data Visualization 87

Data Visualization Research Software Reporting Tools User Testing 87

Userpilot

SEPTEMBER 2, 2022

Product redesign is aimed at improving user experience by reinventing and rebuilding your product. The reasons for product redesign could include a dated look and feel, low conversion and retention rates , negative user feedback, plans to expand into new markets , or enabling upgrades and new features.

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Fitness: (Fitbit, Strava) 35.3%. Services: (Airbnb, Deliveroo, Uber) 40.5%.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

UX Planet

DECEMBER 11, 2023

Promoting Ethical Design and Protecting User Interests Introduction Deceptive patterns in user experience (UX) design can have detrimental effects on users, causing financial loss, loss of privacy, and legal control. Artificial Scarcity: The website might also show messages like “Only 2 items left at this price!”

UX 71

UX User Testing Customer Experience Customer Feedback 71

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . In 2020, we made major investments in core analytics, reimagined our data governance tools, and laid the foundation for personalization at scale.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Gainsight

AUGUST 15, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Mixpanel

AUGUST 9, 2023

The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. So, if third-party platforms like those are out, what about analytics in general?

Analytic Tools 40

Analytic Tools Data Visualization Healthcare User Testing 40

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). What is Citrix Monitoring?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” My view is that this evolution is bad for product management careers and the customers who benefit from what we do.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Revulytics

JULY 19, 2017

In that book, authors apply lessons from agile software development to the increasingly digital marketing realm, and show how agile methodologies and practices can help marketers move faster, adapt more quickly to customer feedback and better manage an increasing amount of customer touch points.

Analytic Tools 60

Analytic Tools Feedback Software Data Visualization Reporting Tools 60

UX Studio: Product Management

JUNE 7, 2019

We experience digital products and services on a whole new level: through discrete interactions. This year, as it costs less with improved usability, it has become accessible to the average consumer as well. Cloud and Quantum Computing – and what do financial services have to do with this? gestural designs.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

The Product Coalition

AUGUST 12, 2020

However, finding a reliable and experienced software development partner may be challenging and time-consuming for business owners and key executive managers. It will enable your team to filter candidates and save time searching for the best service provider. Have they responded to your message timely?

Software Developers 142

Software Developers Software Development Feedback Software Software Review 142

Agile Velocity

NOVEMBER 12, 2018

By Holt Hackney, Originally Printed in Architecture and Governance Magazine. In the first couple sentences of “Agile Integration: The Blueprint for Enterprise Architecture,” a recently released report by Red Hat, the authors write: “Business success is increasingly based on your ability to react to change.

Reporting Tools 40

Reporting Tools Magazine Data Visualization Government 40

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. 3 How could I monitor the end-user network, client, etc. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. How to find pockets of expansion in your customer base. Efficiency and how to do more with less.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Amplitude

JULY 11, 2019

If we’re being honest, it is very difficult to create a culture that values data. I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Teams need to use data to make better decisions. Integrate Data into your Everyday Language.

Data Visualization 65

Data Visualization Onboarding KPIs Government Customer Feedback 65

Gainsight

JANUARY 8, 2021

Recently, Jackie Chevallier, Senior Product Manager for Adobe Audience Manager, and Connor Hatfield, Senior Customer Marketing Adoption Specialist at Adobe, sat with Gainsight’s Harshi Banka, Customer Success Director, Gainsight PX Team. Product adoption and customer success are core pillars of her role. ” .

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs User Testing 52

freshtrax

SEPTEMBER 16, 2021

Emoji can be used to easily convey emotions to other people and to soften the atmosphere compared to text-only messages. It was designed as a 12 x 12 pixel grid to enhance the visual interface of tools such as text messages and cell phone e-mail. Highly visually identifiable. Difficult to identify visually.

Research Software 104

Research Software Data Visualization Government Systems Review 104

The Product Coalition

SEPTEMBER 20, 2020

if they trust the product development entity’s ambition to develop into an agile, learning, customer-centric organization. The Development Team, the Product Owner, and the stakeholders need to figure out whether they are still on track delivering value to customers. How To Get Customers and Stakeholders Onboard.

Data Visualization 112

Data Visualization Technical Review Reporting Tools Software Review 112