Mind the Product

JANUARY 10, 2017

While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. The practices I describe are not an exhaustive list of tools and methods.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Gainsight

JUNE 11, 2021

You really don’t need to do hundreds of interviews to find data points that you can start to take action on. Major Takeaways: We’re seeing five PM trends: salaries and hiring are rising, career paths are widening, companies are becoming product-led, tools are becoming no code, and lifelong learning is a must.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

The Product Coalition

AUGUST 26, 2019

For software products : design interface, data sets, infrastructure ?? For service products : people expertise, customer experience, and process. Professional services, such as healthcare professionals, are often already productized. But less tangible services such as consulting often need productization to be commercialized.)

Feedback Software 60

Feedback Software Customer Experience User Testing Data Visualization 60

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. PLAN Every prioritization decision you make has to be in line with your company plan or strategy.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

The Product Coalition

JANUARY 26, 2024

However, when you only have days or weeks to gather actionable insights, you cannot boil the ocean with in-depth or extensive research methods. Mini-research is about Looking for actionable insights with minimal effort using any combination of methods necessary. So let’s talk about mini-research. Think of research as digging for gold.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

The Product Coalition

OCTOBER 22, 2018

When you handle it well, it’s a powerful data point to bring to your product decisions and having a good feedback process in place, which actively involves your users, says a lot about how much you value your customers. And that they have a roadmap for 2 years, so their customers can’t help them right now.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Gainsight

NOVEMBER 10, 2021

If you’re a product manager or leader, it’s up to you to embrace change and dive into the most effective product growth strategy for the era. Read on for an introductory taste of product-led success and a preview of our in-depth guide, “Product-Led Success: The Professional’s Handbook.”. Back your product roadmap with data.

Feedback Software 52

Feedback Software Blog Product Research Reporting Tools 52

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Download The Growth Handbook. Authoritative, actionable strategies on how to grow your business.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Gainsight

MAY 10, 2021

The recent proliferation of streaming services has led to an abundance of original content. He and the Delphix leadership team were tasked with defining and implementing a five-year roadmap to achieve world-class customer success. Watch Next: Customer Success Strategy. Topic: Data-Driven Onboarding.

Data Visualization 52

Data Visualization Travel Customer Experience Customer Feedback 52

BrainMates

APRIL 2, 2019

You’ll be faced with many different requests to make a change to your product for a handful of customers, and will need to use your judgement, data, or both, to evaluate these promptly. In start-ups, Product Managers often report that founders don’t allow them to steer the Product Strategy and Roadmap.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Sequent Learning

SEPTEMBER 4, 2019

Over the past couple of years, a number of software companies have emerged with tools that are designed to help product managers do their jobs. Perhaps product people will write a better user story, or prioritize a backlog, or produce different roadmap; these are tactical activities. That’s great news. They just move the ball around.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63