Intercom, Inc.

JANUARY 28, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of seating down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

The Product Coalition

MAY 5, 2022

As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. With the right mindset, tools, and team members, however, it’s possible to go from peddling crocheted lip balm holders to a nearly omnipresent product.

User Testing 134

User Testing Feedback Software Research Software Product Research 134

PMLesson's Ace the PM Interview

MAY 5, 2020

So, what’s the difference between a Product Manager (PM) and a Product Marketing Manager (PMM)? Both Product Managers and Product Marketing Managers often work very closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets.

Product Marketing 52

Product Marketing User Testing Marketing Analytic Tools 52

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. By anticipating the trends in our three addressable markets, investing heavily in R&D, playing the long game with our uniquely efficient GTM model, and staying true to our values, Atlassian is delivering a metric tonne of value. Creating value for partners. No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

People-First Product Leadership

SEPTEMBER 17, 2023

This is the time the new hire will learn how the company and individuals communicates, how they like to work together, and whether there are any quick wins they could help accomplish to build confidence and credibility early on. Get a high level understanding of Product @ <insert company name> Meet with individuals noted below.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Mind the Product

MARCH 2, 2018

It seems to be a weekly occurrence that an organisation suffers some form of hack or data breach. To prepare for the forthcoming GDPR (I’ve written more about the GDPR’s impact separately) I’ve become my company’s data protection officer (DPO). Could my company afford to pay fines of up to 4% of global turnover?

Data Visualization 84

Data Visualization Systems Review Software Review Customer Experience 84

Modus Create

MARCH 16, 2020

What started as a new strain of coronavirus ( we have identified coronavirus since the 1960s , with strains like SARS and MERS causing similar outbreaks in the past), has now turned into a worldwide crisis of trust and market confidence. Manufacturers and consumer goods companies are experiencing large supply chain concerns.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. My partner at a16z, Scott Kupor, wrote a book recently and I excerpted it here, and talked a bit about why startups are a hard industry, looking at the numbers.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

The Product Coalition

SEPTEMBER 14, 2023

Swoosh, you’ll be welcomed into a vibrant and visually stunning environment. The main dashboard provides quick access to different sections of .Swoosh, These sessions provide valuable insights, tips, and strategies for navigating the marketplace effectively. Upon gaining access to .Swoosh, Swoosh community.

Feedback Software 78

Feedback Software Customer Feedback Data Visualization User Testing 78

eG Innovations

FEBRUARY 25, 2019

Citrix issues ultimately result in lost productivity and company revenue. Take a look at the “Optimized for WAN” Citrix policy template within Citrix Studio, which will give pointers to configuring policy settings that can help improve performance over WAN. Is there any tool that can identify slow printing in a Citrix session?

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Amplitude

MAY 27, 2020

This is only one more step in a long journey, but one that could not have happened without the support and feedback from all of our customers and partners. Our customers and teams are finding creative ways to use data to fight the virus and help those impacted navigate our new reality.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. Direct listening, learning, channeling, empathizing, understanding.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

The Product Coalition

APRIL 2, 2022

In the light of new evidence, market opportunities, crisis, or strategy changes, we need to be flexible and adapt ourselves and our Product to these demands. Although they are not our direct reports, we are accountable for the team’s performance and our Product. Another kind of leadership and tactics might result in a better outcome.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Agile Velocity

JANUARY 13, 2022

Conversely, decentralization can give more people a bigger stake in the transformation, it can often turn into the shotgun approach where every team is doing things a little differently, tooling is mixed, and metrics are inconsistent or non-existent. . Pyramid of Results (Partners in Leadership) . Agile Velocity is no different.

Feedback Software 59

Feedback Software Agile Data Visualization Leadership 59

The Product Coalition

SEPTEMBER 2, 2019

It’s obvious that these tools were developed with little or no customer participation. the product/market fit. Everpix and Google Wave didn’t satisfy the market. Blank defines customer development as a process of obtaining customer insights that can be used to create, review and optimize the ideas in product development.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Pragmatic Marketing

JULY 13, 2020

COVID-19 has forced executives to rethink many of their assumptions about their customers, markets and products. Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. With the onset of COVID-19, companies’ priorities changed. Introducing Facility Wellness.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

COVID-19 has forced executives to rethink many of their assumptions about their customers, markets and products. Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. With the onset of COVID-19, companies’ priorities changed. Introducing Facility Wellness.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

COVID-19 has forced executives to rethink many of their assumptions about their customers, markets and products. Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. With the onset of COVID-19, companies’ priorities changed. Introducing Facility Wellness.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Business of Software Conference

MAY 21, 2020

The perfect candidate for a role in your company is out there somewhere; you may need to kiss a lot of frogs, but they do exist. But how do you attract good talent, and how do you move an applicant from initial CV submission to long term part of the company? Alex Yang // VP of Engineering, Simprints.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52