Roman Pichler

NOVEMBER 1, 2022

1 The Product Roadmap is a Feature-based Plan. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. 2 Roadmap Goals are Features in Disguise. Say that I am about to create a product roadmap for a healthy-eating product.

Roadmap 313

Roadmap Weak Development Team Customer Experience Reporting Tools 313

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. You can submit your story here.

Analytic Tools 225

Analytic Tools Research Software Product Research Data Visualization 225

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

DECEMBER 15, 2023

Use a range of techniques and tools, like interviews, surveys , and product analysis to collect diverse user data to inform screening. Finally, use all the data to score the ideas on each of the criteria. This is crucial for developing products or services that have a strong market demand.

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the goals-signals-metrics process?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 20, 2023

A big part of their job is managing the roadmap and prioritizing technical initiatives in the product backlog. Technical PMs play an important role in helping the development and product team gain a shared understanding of the product goals and technical requirements. What is a technical product manager?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

AUGUST 13, 2023

TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. TL;DR Customer feedback is all the insights and opinions you get from users about their customer journey experience and interactions with your product.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

Product Goals 98

Product Goals Feedback Software Customer Feedback Vision 98

Gainsight

APRIL 10, 2023

According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones. DCS is a strategy to efficiently drive customer adoption, retention, and growth by providing a personalized user experience via omnichannel engagement.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

The Product HQ

JUNE 10, 2024

To name a few, these activities include product development, positioning, and pricing according to customer satisfaction. So product managers require many skills, including technical, marketing, customer feedback, data management, project management, and market evaluation skills. It also provides access to industry news.

B2B 52

B2B Product Research User Testing Data Visualization 52

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. 17 practical strategies for improving your user experience. Ensure to provide great customer service. Let’s roll.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Userpilot

JUNE 12, 2023

Continually analyze user behavior to identify (and tackle) friction points. Make sure to gather feedback as you go and use what you learn to test and improve the experience. You’ll only want to consider the right tools for the job, of course. What is goal-oriented user onboarding? Progress bar. Checklists.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values. But an effective roadmap will also serve as a project management tool in two main ways: a.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

FEBRUARY 9, 2023

Product discovery helps teams achieve the product-market fit , while product optimization focuses on small changes to the user experience that increase the product value. The process of product optimization starts with goal setting , like improving usability. After that, plan your experiment.

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

JUNE 28, 2023

Create a multimedia onboarding flow with product screenshots and videos. Onboarding case study #1: How The Room increased new user activation by 75% in 10 days The Room is a Talent-as-a-Service (TaaS) platform that helps connect world-class workers throughout Africa with companies across the globe. Get a demo now! Source: Osano.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Gainsight

OCTOBER 20, 2021

When you use user data to inform decisions, it lines your strategy up with the customer experience—and that can boost growth. In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. Your In-Product Data. Production data.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience. Checklist example made with Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

APRIL 25, 2022

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. First, you need to decide which area of your product to focus on (use data to guide your decision ).

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

OCTOBER 4, 2022

We’ll start by exploring what customer activation is and why it matters, cover the difference between a customer activation strategy and brand activation, set out how to craft a customer activation strategy of your own, and discuss the best tools for the job. Ready to get started? Let’s dive in! What is customer activation?

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

Userpilot

MAY 11, 2024

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? Despite being an excellent product analytics tool with great features, Heap is not infallible. Heap Analytics. You may, thus, require some time to get a hang of all its features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

CardBoard

AUGUST 18, 2023

Maybe you’ve installed tracking in your product. The data is there, but what does it mean? You’re drowning in data, but starving for insight. Then you hear Melissa Perri talk about doubling acquisition with a meal kit delivery service. How do you pick and implement a tool to track it?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

APRIL 6, 2023

Use opportunity solutions trees to align the problems you try to solve with product goals. Pick the right prioritization framework and make data-driven prioritization decisions to manage the roadmap. Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

JUNE 26, 2023

Opportunity scoring helps teams identify features that users consider important but are not satisfied with. Product tree is a visualization tool for presenting the hierarchy of features. In the MoAR method, teams consider how well a feature helps achieve a product goal and the resources it requires.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Of course, none of this is possible without the right tool for the job.

Research Software 98

Research Software Onboarding KPIs Data Visualization Customer Experience 98

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Start by assessing your digital analytics. It's also important to look at your website from a real user's perspective to see what they experience. What is a UX Audit?

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. Use feature tagging to track user engagement with specific features.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Modus Create

SEPTEMBER 20, 2021

In fact, when used well, they can supercharge your product development, marketing, and sales. According to a report by Marketing Insider Group , 93% of companies who exceed lead and revenue goals, segment their database by buyer persona. . Prioritize Data Over Assumptions. Subjective insights can indeed be quite valuable.

Customer Feedback 97

Customer Feedback Customer Experience User Testing Data Visualization 97

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. The insights from the market research feed into the go-to-market strategy. Data collection and analysis. NPS survey in Userpilot.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. Anyone even remotely involved in product management will tell you that! User feedback surveys. Boost user engagement and increase user retention.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 105

Data Visualization Customer Experience Customer Feedback User Testing 105

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? What is user analytics?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 14, 2023

Marketers can help product teams with competitive analysis and market research so that the product achieves the product-market fit. When creating user personas, PMs can contribute their knowledge of the product while marketers can share detailed insights into customer needs. Funnel analysis in Userpilot.

Product Research 104

Product Research User Testing Research Software Feedback Software 104