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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

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Data Science Career Path: Your Complete Guide

PMLesson's Ace the PM Interview

Interested in getting help acing your data science or machine learning interview? Check out our complete Data Science Interview Prep Course.    Curious about following a data science career path? And as companies collect even more information, working with and understanding data is becoming a bigger priority.

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Top 7 Insights from CS Unplugged: Enterprise Edition

Gainsight

Data Needs Centrality and the Right Team to Scale. It’s not just data. In our panel discussion, Utilizing Your Customer Data to Scale Effectively , leaders from Molecules, Concur, PagerDuty, and Hewlett Packard Enterprise discussed how the data could fail when interpreted tangentially.

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How “Better Together” Technology Combinations Drives Better Agility

TIBCO - Thought Leadership

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. Innovative technology is the solution. How can organizations find the right balance? Streaming Business Intelligence.

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Change the Game in 5 Minutes: Lorna Henri Tackles Technical CS At Scale

Gainsight

I wanted to talk with Lorna about hiring rockstar CSM and TAMs who are personable enough to build relationships and technical enough to know the product inside and out. The core user of Mapbox is often a highly technical developer , and Mapbox has phenomenal documentation. After all, isn’t that every CS leader’s dream? Nick: Hi Lorna!

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Who is the Product Operations Manager?

ProductPlan

Inability to process and learn from the flood of customer feedback and data pouring in. Implementing or optimizing systems and processes. Analyzing, synthesizing, and automating data created or used by product management. For example, product managers must translate customer insights and prioritize them in the product roadmap.

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How to Choose the Right Beta Testing Tools and Features

Centercode

How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. That’s because when it comes to successful Customer Validation, your processes and tools go hand in hand. The beta testing tools you use can have a big impact on your efforts – and results.