Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. We live in an era of big data. What is Customer Analytics Software?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Amplitude

NOVEMBER 4, 2020

Our tool is fundamental to every stage of our product development process. The reason that our platform is so vital to our process is its versatility; you can use Amplitude to drive impact at all levels of your product operation. Then, we’ll show you how our own product makes a difference to us here at Amplitude.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

MARCH 25, 2022

An in-app survey is a short questionnaire triggered contextually and used to collect specific customer feedback about the user experience or the product. Well-executed visually and triggered contextually it can provide your product team with valuable feedback. Easier to analyze data and automate responses.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? In this article you will find out why incorporating the voice of customers to your strategies can bring your business success.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Test Everything.

Product Research 147

Product Research User Testing Weak Development Team Embedded Analytics 147

Mind the Product

MARCH 7, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. Below are some of our learnings, as well as approaches and practices that product managers can look at as they start thinking about the integration of their SaaS software.

Reporting Tools 146

Reporting Tools Data Visualization Customer Experience User Testing 146

Indicative

OCTOBER 23, 2020

Every company, of every size — even organizations of just one person — are navigating a data avalanche problem. There’s more information on hand than organizations know how to use or manage. Every team — from product to marketing, and IT to engineering — is generating data. Data Tracking and Collection.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 25, 2022

Enhance your product and provide a better service by learning from survey data. Using a customer feedback tool to create your surveys will help time and allow you to collect, analyze and act on data. Targeted help and advice (by scheduling a free call with the customer success team).

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. Jobs To Be Done, Value Curve Analysis, Business Model Innovation).

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

The Product Coalition

MARCH 16, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. Below are some of our learnings, as well as approaches and practices that product managers can look at as they start thinking about the integration of their SaaS software.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. Jobs To Be Done, Value Curve Analysis, Business Model Innovation).

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

The Product Coalition

OCTOBER 5, 2020

It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. What Is Product Operations? This is where product operations can help.

Embedded Analytics 146

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 146

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Userpilot

JANUARY 17, 2024

The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles. Here are the 15 most effective ways to scale your SaaS business: Create a solid customer acquisition strategy.

Feedback Software 105

Feedback Software Research Software Analytic Tools User Testing 105

Userpilot

JANUARY 16, 2024

TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

OCTOBER 15, 2020

Increasing user retention through personalizing the product adoption flows – and helping your users to keep achieving success with your product. The implementation of your Product Adoption Strategy will create a flywheel effect. Understand what successful & happy customers do with your product. As easy as that.

Onboarding KPIs 81

Onboarding KPIs Strategy Customer Experience User Testing 81

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Do your own research before buying a tool and make sure it’s aligned with your business goals. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Do your own research before buying a tool and make sure it’s aligned with your business goals. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

DECEMBER 6, 2022

Asana – a project management tool that helps you cut tasks into smaller sizes, assign them to relevant teams and individuals, and track progress. Notion – a digital asset management tool to help centralize brand assets and provide clear SOPs to guide your marketing teams and professionals.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

The Product Coalition

NOVEMBER 2, 2018

That’s why we distilled the essence of all that we know and created the EMBED framework. What’s the EMBED framework? The EMBED framework is a distillation of all that we’ve learned. Step 1: Establish user onboarding You can’t have a great onboarding plan without a great onboarding team. But who’s in charge of onboarding?

Embedded Analytics 60

Embedded Analytics Framework Analytic Tools Feedback Software 60

Userpilot

APRIL 28, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MARCH 16, 2024

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Options to build onboarding checklists to help new customers keep track of essential tasks and milestones, ensuring they make the most of your product. Userlane features for new customer onboarding Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Options to build onboarding checklists to help new customers keep track of essential tasks and milestones, ensuring they make the most of your product. Userlane features for new customer onboarding Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

User segmentation : Personalize onboarding experiences by segmenting users based on company size, behavior, roles, and use cases to increase product adoption rates. Feedback collection : Tools that allow customization of surveys and feedback widgets can help you understand your users’ feelings and guide product improvements.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

User segmentation : Personalize onboarding experiences by segmenting users based on company size, behavior, roles, and use cases to increase product adoption rates. Feedback collection : Tools that allow customization of surveys and feedback widgets can help you understand your users’ feelings and guide product improvements.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

MARCH 16, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 20, 2024

Minimum product usage analytics, to be able to track how users engage with the product, and where they get stuck so you can build relevant user guides to help them. Depending on your product, you might also need automated localization, A/B testing capabilities, advanced analytics or security, and more.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

Minimum product usage analytics, to be able to track how users engage with the product, and where they get stuck so you can build relevant user guides to help them. Depending on your product, you might also need automated localization, A/B testing capabilities, advanced analytics or security, and more.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. User survey features for you to collect insights on user engagement and satisfaction – so you can improve your product offerings. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. User survey features for you to collect insights on user engagement and satisfaction – so you can improve your product offerings. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Let’s get started!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JANUARY 17, 2024

Must have features of user behavior analysis tools User behavior analytics tools are critical for improving product performance by providing an overview of user interactions and influencing strategic decisions. Google developed it to evaluate the quality of the user experience. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Integrations – to collect data across your tools and get more in-depth analytics. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Integrations – to collect data across your tools and get more in-depth analytics. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52