ProductPlan

APRIL 5, 2022

So, you want to know they are selling accurately and hit on the specific value-adds of your solution. When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. The product development process has seven key phases: First up is coming up with an idea.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. It helps the customer understand your product and how it can satisfy their needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. What comes next is equally as important.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Product Management Unpacked

JUNE 21, 2021

From Digital Business Integration Consultant to Product Management Student at CMU. After graduating with a bachelor’s in Information Systems and a minor in HCI, Pranita worked as a Digital Business Integration consultant. I wanted to dig into how technology can impact the way customers shop in this space.“. And vice versa. “I

User Testing 134

User Testing Research Software Feedback Software Data Visualization 134

Userpilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. What is product vision? How to set a product strategy?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

The Product Coalition

SEPTEMBER 16, 2019

Product launch failure So I received an email today about the launch of the new experience called Indeed Seen. As a Product Manager, I have always been curious and I love to try new products and learn about their onboarding and UX experience and always keen to learn. Indeed Seen?—?Product Indeed Seen?—?Product

Product launches 60

Product launches User Testing Customer Experience Customer Feedback 60

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. What is Product Activation? How do I calculate Product Activation Rate?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

The Product Coalition

MARCH 5, 2024

It’s not about following a set of rules, it’s about how you equip, inspire, and direct a team to navigate real-world hurdles while still marching toward a world-class product launch. Being Agile is more about maintaining agility as a team to deliver products better as you face real-world events. Clarity is key.

Agile 104

Agile Data Visualization Research Software Reporting Tools 104

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Problem-solving mindset.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

OCTOBER 29, 2020

The more product-led the company, the more post-signup activities the product marketer will do. The pre-signup activities include planning product launches, writing product and feature pages, writing help docs, FAQs, sales/cs enablement assets, and creating bottom-of-the-funnel educational content.

Analytic Tools 99

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 99

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 100

Feedback Software Analytic Tools User Testing Customer Feedback 100

Mind the Product

JULY 11, 2017

How quickly your definition of “ambitious” can change. We’ve built a consumer-to-consumer (C2C) platform that, through chat, enables users to discuss their purchase, make offers, and determine shipping methods. But, thanks to newly available technologies, it was easy for us too. Simpler, Faster, Better.

Analytic Tools 83

Analytic Tools Feedback Software User Testing Development 83

Userpilot

JUNE 9, 2021

A Product Manager builds the product by identifying customer needs and creating specifications for developers. They also ensure it fulfills the business’s wider objectives, do the initial research, user interviews, and collect user feedback and data. Product Managers are a relatively new role.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

ProductPlan

OCTOBER 6, 2022

Now, after a decade of managing products and advising, I find it exciting. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Mind the Product

APRIL 27, 2017

Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Recently it has become more common to move from only “defining solutions” to also “detailing problems”.

Framework 112

Framework User Testing Research Software Feedback Software 112

Usersnap

JULY 11, 2021

There are a couple of reasons why customer care is a true growth hack for your business: If you are building a new product (which isn’t just a copy cat ) you’ll have to do a lot of educational work. In every field of your marketing activity, you’ll definitely deal with questions which need to be answered by customer care.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Gainsight

APRIL 21, 2022

If your company has its eye on the sacred hypergrowth status and you are investing in product-led growth, Gainsight has good news for you. We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. How To Leverage Product Usage Analytics To Identify and Remove Friction Points.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

The Basics of Product Management

JULY 21, 2020

How can an oil company pivot to technology? Reliance Jio was launched initially as a telecom company with the aim to provide affordable smartphone and dirt cheap data. But first, here is the official JioGlass launch video. In fact, even the video promotes this smart glass as an essential tool for effective team management.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Department of Product

MAY 22, 2020

Adobe’s Chief Product Officer, Scott Belsky, said at the the time of the launch: a real-time v1 lesson: you’ve gotta ship an MVP to start the journey, but it will be painful at first. Pricing, packaging and anchoring As many product marketeers know, anchoring plays a big part in how the value of a product is perceived.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

PMLesson's Ace the PM Interview

APRIL 6, 2020

Successful product marketing managers understand the needs of those different functions and how to work with them. Product marketers are expected to clearly communicate, whether through writing copy for the marketing website or blog posts for product launches. Product marketers are also expected to be creative.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Alchemer Mobile

OCTOBER 9, 2018

Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT. In this talk, our panelists share how they give customers a seat at the table by using customer feedback to build, validate, and refine their customer experience strategies. Looks like we’re good.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Coalition

MARCH 11, 2020

These methods are often referred to as design artefacts and they include activities such as problem definition, prototyping, customer interviews, exploration and many more. The main phases of product discovery are: 1. Karl Popper It is important to validate solutions from the discovery process with real users.

Product Research 79

Product Research User Testing Data Visualization Technical Advisors 79

Mixpanel

MAY 23, 2024

We usually try to have seven or eight calls with customers to validate whether there is enough traction for the idea, but you could get creative with how you get that qualitative feedback, especially if this might not be a risky feature. At this point, it’s definitely happening—you’ve committed to launching a feature.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Mind the Product

JULY 24, 2018

In this third post in his series on product management for manufactured products, Dustin Levy looks at how you prepare for launch. During development you’ve been building prototypes and presenting them to key customers for feedback. Product launch is an authorization to accept orders.

User Testing 73

User Testing Management Management Feedback Software 73

Userpilot

AUGUST 2, 2022

If your answer is never, your team is definitely missing out on a productivity catalyst. In this article, I’ll uncover everything you need to know about automated surveys, including the proper techniques and tools. An automated survey is a feedback form automatically sent to users when they perform a specific action.

Feedback Software 98

Feedback Software Research Software Analytic Tools Product Research 98

Product Innovation Educators

SEPTEMBER 4, 2017

In one of these roles, he implemented NPD systems to drive increased collaboration and innovation, which makes him a great guest for you, the Everyday Innovator. It’s a reality check of the business opportunity, customer, the customer problem, and your proposed solution. I hope you enjoy the discussion. 2:30] What is market validation?

User Friction 48

User Friction Marketing Feedback Software Product Research 48

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products.

Feedback Software 70

Feedback Software Analytic Tools Research Software Data Visualization 70

Brian Balfour

JANUARY 24, 2019

In August 2017, a social quiz app aimed at teens and high schoolers named TBH (To Be Honest) skyrocketed to #1 in the app store in just a couple months. Nine months after being acquired, Buzzfeed reported on an internal memo from the TBH founders about how to execute product launches. This looks like a five step loop.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Userpilot

JULY 15, 2019

In-app marketing – Everyone’s doing it in bits and pieces. This guide will give you a holistic idea of in-app marketing, what to improve and how to attract, acquire and retain more users. Ultimately, using in-app marketing to retain customers and upsell to your users is a no-brainer. I hope you enjoy the guide!

Analytic Tools 96

Analytic Tools Feedback Software Research Software Marketing 96

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Every product goes through a life cycle from the moment it enters the market until the end. The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. Product Life Cycle Stages.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

FEBRUARY 17, 2023

So if you want to learn how to better understand your customers’ needs, pain points, and desires and ideate solutions that will satisfy them while driving growth for your business, you’re in the right place. Initial product discovery takes place before the product launch and leads to the creation of the MVP.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Mind the Product

NOVEMBER 10, 2017

By definition, a cohort is a group of people who have a common characteristic during a period of time. In the world of cohort analysis for digital products, a cohort is a group of users who have performed a common action or set of actions during a specific timeframe on your website or app. Test Your Hypothesis.

Analytic Tools 181

Analytic Tools Research Software Feedback Software User Testing 181