Userpilot

JUNE 29, 2022

Product storytelling is a system of communicating value to an audience via a chosen narrative. A user story is an informal explanation of a software feature or functionality written from the end user’s perspective. Ask for feedback and learn why customers buy your product. Don’t include too much technical data.

Feedback Software 95

Feedback Software User Friction User Testing Customer Experience 95

Userpilot

MARCH 28, 2022

Content marketing vs product marketing? The goal of any marketing strategy is to attract and convert members of your target market into paying customers. But what is the difference between content and product marketing ? The advantages of both marketing strategies. What is content marketing?

Product Marketing 92

Product Marketing Marketing Research Software Feedback Software 92

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Userpilot

JUNE 25, 2021

Do you want to build an efficient SaaS Product Marketing strategy, but are not sure where to start? In this post, we go over the main product growth strategy steps and some examples of SaaS business growth strategies. What is a product marketing strategy? Product marketing strategy step #1: Who is your target audience?

Research Software 60

Research Software Analytic Tools Feedback Software Onboarding KPIs 60

Userpilot

FEBRUARY 4, 2023

Fast support, personalized experiences, and feedback collection are all core strategies that can help you wow your customers. How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. Userpilot’s self-service knowledge base.

User Testing 81

User Testing Customer Experience Customer Feedback Feedback Software 81

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MAY 3, 2021

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). Why does LTV matter for SaaS? LTV is an important metric for SaaS because of how much retention correlates with SaaS profitability, and because LTV is such a useful predictive tool for future financial decisions.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

Userpilot

JULY 26, 2022

Goals vs segments: how do they matter in SaaS? SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Goals in SaaS are conversion points along the customer journey that you want your users to reach. Goals and segments are equally important in SaaS.

Customer Feedback 88

Customer Feedback Customer Experience User Testing Feedback Software 88

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

APRIL 11, 2022

Every SaaS business wants qualified leads. In this article, we’ll go over our best tips on how to better qualify your leads and optimize your marketing and sales strategy. In this article, we’ll go over our best tips on how to better qualify your leads and optimize your marketing and sales strategy. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? We’ll also show you how you can calculate NPS for your business, teach you how to collect NPS feedback, and go over a few NPS best practices. Sounds good? Let’s start.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

The Product Coalition

AUGUST 16, 2020

At some point, especially when you want to start marketing more systematically and go beyond the initial introduction stages within your own cycles, this definition is too wide. As the old saying goes, focus means knowing what not to do, and so our company finds itself having to narrow down its target market.

User Testing 167

User Testing Customer Experience Customer Feedback Product Strategy 167

UX Studio

JUNE 27, 2018

Fintech startup Payment Courier set out to eradicate this pain by developing a payment plugin that can be integrated into any payment gateway or online payment system. In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. This meant each week had two feedback sessions.

User Testing 72

User Testing Research Software Feedback Software UX 72

The Product Coalition

MAY 30, 2021

But most of all, it is exciting because it gives you an opportunity to see your strategy coming to life in short cycles with immediate feedback loops. You can start by making small changes to your product and marketing (e.g. I’m sure you have product KPIs, but in product-led growth the product spans into marketing as well.

Product Research 109

Product Research User Testing Feedback Software Customer Experience 109

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user.

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Revulytics

AUGUST 8, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Walking back announcements that marketing – or worse, the CEO – has made. He’s not talking about marketing communications. You said we need to focus on problems, not solutions.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

UX Studio

NOVEMBER 19, 2018

A finance expert, marketing expert, tech expert and designer usually participate. The design sprint process is truly a great tool to get your team on the same page. Then present the different solutions in three-minute “lightning demos”. Then your team uses dot stickers to mark interesting ideas and solutions.

Feedback Software 106

Feedback Software User Testing Customer Experience Workshop 106

The Product Coalition

JUNE 28, 2020

You presented it to everyone relevant and got great feedback. And a marketing event requires a revamp of the demo. Every single day we learn so many new things about our market, our customers, our previous assumptions, and our product. cioruk on Unsplash You just finished working on your strategic roadmap.

User Testing 78

User Testing Customer Experience Leadership Product Research 78

UX Studio

SEPTEMBER 13, 2018

The design sprint methodology can provide the ultimate, bullet-proof solution to your product or business problem in 5 days. Additionally, we even use workshops as a tool to set our own business and company goals. Do you have a specific problem that needs a solution? Is the problem complex with no obvious solution?

User Testing 89

User Testing Feedback Software Workshop Customer Experience 89

Userpilot

APRIL 22, 2024

That’s where funnel marketing comes in. But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

ProductPlan

MARCH 10, 2020

Panelist Kevin Steigerwald , Director of Product Design at Jama Software, also finds pleasure in the chaos. coming up with a solution that no single person would have come up with on their own. ”. Semick also warned against obsessing over feedback , saying you don’t have to track every iota of input. “If What’s their why? “I

Customer Feedback 64

Customer Feedback Product Management Product Manager Feedback Software 64

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers.

Research Software 93

Research Software Feedback Software Customer Experience Customer Feedback 93

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers.

Research Software 59

Research Software Feedback Software Customer Experience Customer Feedback 59

Userpilot

MARCH 16, 2023

SaaS landing pages are an essential step in the process of trying to get people to sign up for your solution. Product growth can often hinge on how effectively you can create a killer SaaS landing page and drive targeted traffic toward it. What is a SaaS landing page? What is a SaaS landing page? Features/benefits.

Feedback Software 88

Feedback Software Reporting Tools Embedded Analytics User Friction 88

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Intercom, Inc.

JULY 4, 2019

Leaders have to get out of the business of saying: “I have this solution in my head. Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer. Sometimes, you try to use outcome as our way to measure that as well as qualitative feedback there.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212