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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Close the feedback loop by communicating the changes to customers through various channels or explain why you decided not to act on their feedback. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email. In-app widget for collecting passive customer feedback.

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Leverage loyalty programs to reward customers for their business. Collect active and passive feedback , act on it, and close the feedback loop.

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

Userpilot

3: Poor customer service or experience with the sales teams can make customers churn. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: Include an always-on feedback widget in your knowledge base so customers can report technical issues when they occur. #6:

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How to Collect and Manage Feature Requests in SaaS

Userpilot

Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Public product roadmap.

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25 Best User Experience Survey Questions For Collecting Actionable User Insights in SaaS

Userpilot

Best practices when launching UX surveys include using microsurveys to generate contextual feedback, eliminating bias from your survey questions, closing the customer feedback loop , and more. Close the feedback loop by replying to users and making them feel acknowledged. Book a demo with our team and get started!

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Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

Userpilot is a product growth platform with feedback, analytics , and engagement features. Book a demo to learn how to use it to deliver more value. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is value-based growth? Back them up with onboarding emails.