Remove Demo Remove Management Remove Marketing Remove Support Training
article thumbnail

Creating a Product Launch Training Program

ProductPlan

To make this a home run, you need sales and marketing to come up to bat. Marketing needs to know the value of the new product. The first internal group to train is marketing. Marketing will ultimately craft the actual language for their pitch, but that doesn’t mean you skimp on training.

article thumbnail

Creating a Product Launch Training Program

ProductPlan

To make this a home run, you need sales and marketing to come up to bat. Marketing needs to know the value of the new product. The first internal group to train is marketing. Marketing will ultimately craft the actual language for their pitch, but that doesn’t mean you skimp on training.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Measure Software ROI For SaaS Products

Userpilot

To find out about the benefits it can deliver for your business, book the demo! TCO includes not only the initial purchase or development costs but also ongoing expenses like licensing, support , training, maintenance, and upgrades. What is the ROI of software? We distinguish between hard ROI and soft ROI. Implementation costs.

article thumbnail

Differences between B2B and B2C products

The Product Coalition

It might even entail a dedicated account manager providing in-office training and phone support/demos etc. On the other hand, B2C products need to be so intuitive as to have minimum to null onscreen support. for the client organization. B2C products on the other hand do not require dedicated hand-holding. . #4

B2C 60
article thumbnail

Designing an Organization for a Product Approach, Part 2

Johanna Rothman

The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. So that the senior manager can decide on the mix of products and services as a product line. How Many Managers Do You Need?

article thumbnail

Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Multimedia content support. User segmentation.

article thumbnail

The End of Pre-sales (and Post-sales Too)

Gainsight

What does a leader of Customer Success, Professional Services, Support, Training, etc. Market a product. Marketers create leads. Sales engineers conduct demos. Sales engineers conduct demos. Management teams will need to collaborate more tightly around the end-to-end Customer Experience. .