Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Book the demo! Appcues is a product adoption platform. What is Appcues?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. You would interfere with and damage the team’s self-management.

Weak Development Team 328

Weak Development Team Development Software Review Technical Review 328

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. How to effectively analyze product features: Define your objective. Review feature usage data. For example, Slack needs instant messaging to be called a collaboration app.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. User segmentation can help build better products. JBTDs, user roles, etc.).

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Alchemer Mobile

DECEMBER 5, 2022

These messages build up – messages from our friends, our family and yes, the companies we’ve allowed into our inboxes, given our phone numbers, and whose apps we’ve installed. These messages increase revenue, retention, ratings, and customer interaction. This is about much more than ratings.

Feedback Software 130

Feedback Software Customer Communications User Testing Software Review 130

The Product Coalition

JUNE 24, 2022

Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. digital product management positions have never been more pervasive or idolized than they are right now. Let’s be real for a second?—?digital

User Testing 144

User Testing Analytic Tools Research Software Feedback Software 144

Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Ready to get started?

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

MARCH 7, 2024

Book the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a funnel report? A funnel report is an analytical tool used to visualize the customer journey or user flow through different stages of engagement with software. Funnel breakdown in Userpilot.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Customer Experience 105

Userpilot

DECEMBER 3, 2022

Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. Afterward, product managers use that knowledge to optimize the customer experience.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it. Keep error messages simple and include a constructive solution. Create surveys code-free in Userpilot. Session recording example by Hotjar.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. Book the demo! What is product service management?

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. The thing is, users don’t need the majority of features that product teams build.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Value realization is when a customer experiences and recognizes the value of your product or service. Create one code-free with Userpilot. Optimization. Value delivery.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. It implies segmenting your audience based on country, location, city, or zip code. Let’s get started!

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Align your ad (messaging, brand identity, CTA, etc.)

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MARCH 23, 2023

TL;DR Product NPS (Net Promoter Score) surveys are used to collect feedback on customer loyalty and satisfaction. NPS surveys often get higher responses due to their simplicity and are helpful when making product development decisions and providing customer support. Book the demo ! What is product NPS?

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. B2B products often have to appeal to many different personas. Take Mixpanel, for example.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. A/B testing can be used in: In-app messaging. What is A/B testing in product management?

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

FEBRUARY 20, 2023

It allows product managers to see how many users return to the product over a period of time. Want to see how Userpilot analytics can help you drive your product growth? Book the demo ! What is product analytics? For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 12, 2023

Keep reading to uncover product growth insights ! Behavioral segmentation is a strategy of grouping customers based on how they interact with your product or service. Product usage behavior will help you identify least-engaged features to prompt their discovery with contextual tooltips. Book a demo to see the tool in action.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Want to see how you can leverage analytics to drive product adoption with Userpilot? Book the demo! Dashboard in Heap. How does it work?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

SEPTEMBER 14, 2023

A dunning email is a transactional email with account information and an attached invoice used to remind customers about any due payment. Whether overdue payments are due to insufficient funds or erroneous billing settings, the inability to access your product (and all the data stored on it) can hurt the customer relationship.

Analytic Tools 104

Analytic Tools Data Visualization Customer Experience User Testing 104

Userpilot

MAY 7, 2024

What is an in-app messaging platform and why do you need it? Capturing audiences to engage with your product is one thing — but to keep that same audience engaged is another thing entirely. In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role.

Analytic Tools 104

Analytic Tools Feedback Software Reporting Tools Software Review 104

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. But how do you choose good product marketing software? What is product marketing? Natália Kimli?ková,

Analytic Tools 69

Analytic Tools Feedback Software Research Software Customer Communications 69

Userpilot

FEBRUARY 10, 2023

If you want to make the most out of your user personas to improve product adoption, why not book a Userpilot demo ? But you can also create personas based on legitimate user research and make them more useful when designing your onboarding process , marketing messages , sales scripts, and more. What is a persona?

Research Software 98

Research Software User Testing Analytic Tools Feedback Software 98

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. Contents: Why is breaking into the Product Management career path difficult? Tips for becoming a Project Manager John Fontenot’s Path to Product.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Userpilot

JUNE 30, 2023

VoC surveys help you make better product decisions, remove friction , build customer trust , and minimize future negative feedback. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Book a demo to learn more!

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Userpilot

JANUARY 12, 2023

Behavioral segmentation helps you filter out power users so you can proactively reach them with in-app modals to ask for reviews on sites like G2 driving word of mouth. Book a demo to see this tool in action. It also helps you to stay in touch with customers through targeted in-app messages. Create custom events with Userpilot.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

AUGUST 6, 2023

The omnichannel approach dictates that these different digital channels should all connect seamlessly and integrate with one another to ensure consistent messaging while catering to customer needs. Due to the necessity of data analytics when optimizing the omnichannel customer experience, you’ll have more metrics to work with.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

Userpilot

MAY 18, 2022

Unlike Pendo Feedback which is used to collate, analyze and organize product requests, Pendo Polls are in-app microsurveys triggered for users during product tours. Pendo Feedback is a standalone feature in the Pendo software. However, numerous reviews suggest that Pendo pricing is quite expensive.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JUNE 28, 2023

Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Get your free demo today! Get a demo now! Arlo even came up with a progressive approach to in-app messaging in an effort to reduce delinquent churn and late payments. Source: Osano.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Userpilot

JUNE 26, 2023

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. What is a customer feedback system?

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98