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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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When messaging becomes more than just chat: which apps should I use?

Intercom, Inc.

For our website visitors, our most important goal was to put product demo resources front and center. Position #4 StatusPage app, which broadcast system updates. Leave me a message below. The post When messaging becomes more than just chat: which apps should I use? Match the apps to your goals. Continue to iterate.

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5 Best Product Messaging Examples for SaaS

Userpilot

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

Try Userpilot and book a demo today! Here’s a peek at what Userpilot’s in-app survey builder looks like: Get your free Userpilot demo today! In addition to using scalar rating systems for measuring customer satisfaction , you can also ask open-ended follow-up questions. What is the fintech customer experience?

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

Communicate product news with in-app messages so customers don’t inquire about them via tickets. If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help. To resolve the matter, trigger an in-app message offering personalized assistance.

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Microcopy UX: Tips and Examples for Great UX Writing

Userpilot

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. In Userpilot, you can use AI to create microcopy for in-app messages and onboarding flows. Get the demo to see how! For example, run A/B and usability tests.