Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it. Session recordings As the name implies, session recordings are records of users interacting with your product. Session recording example by Hotjar.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Research Software 97

The Product Coalition

APRIL 7, 2021

Fireart Studio Fireart Studio is a boutique design and software development company with a headquarter in Warsaw, Poland. The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment. It was established in 2008 in Poznan.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114

Userpilot

JULY 27, 2021

Ask promoters to review your product on important platforms like G2 and drive social proof. Use Userpilot to build in-app NPS surveys without coding, analyze responses and launch in-app experiences meant to improve customer satisfaction and drive growth. Get a Userpilot Demo and get started now! Get a Userpilot Demo and see how.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Split

MARCH 19, 2024

A few dead flags in your code base are annoying and add unneeded complexity, but the more you have, the more this risk compounds. So, while this rule forced people to remove flags, it also incentivized people to leave flags in the code base. In this case, most of the incentives were driven by what was easiest.

Software Review 52

Software Review Systems Review Weak Development Team Framework 52

Userpilot

OCTOBER 31, 2023

Mixpanel has sticky headers that always display the name and cost of pricing plans no matter how far down the pricing page a visitor scrolls. Book a demo to see how Userpilot helps! Take Userpilot (hey, that’s us) for example: Get your free Userpilot demo today! Why is pricing page design important?

Feedback Software 88

Feedback Software User Testing Customer Experience Data Visualization 88

Userpilot

MARCH 29, 2024

Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Upon reviewing your feature pages, many website visitors will realize the product doesn’t align with their expectations. Userpilot can help.

Data Visualization 100

Data Visualization User Testing Analytic Tools Feedback Software 100

Userpilot

MAY 14, 2023

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. If you want to see how Userpilot can help you gather in-app feedback for actionable insights, book a demo today ! Some examples of appropriate questions include: How have you been using our [product name]? What is customer feedback?

Feedback Software 93

Feedback Software User Testing Customer Feedback Analytic Tools 93

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. WalkMe is one of the biggest names among digital adoption platforms (DAP).

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Userpilot has an extremely impressive resource center offering: It’s completely no-code, meaning you don’t need to be a tech whizz to quickly build, edit and display something impressive.

Analytic Tools 95

Analytic Tools Embedded Analytics Data Visualization User Testing 95

Userpilot

NOVEMBER 1, 2022

Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Book a Userpilot demo and learn more about how you can offer personalized in-app support to your users. it feels low effort, frictionless, and positive)?

Data Visualization 96

Data Visualization Feedback Software Analytic Tools Research Software 96

Userpilot

OCTOBER 21, 2022

High customer confidence leads to repeat purchases, increased customer lifetime value , and positive word-of-mouth. Showing testimonials and reviews on your platforms so customers can see you’re trustworthy. So why not try a Userpilot demo and see how you can build customer trust without coding?

Feedback Software 97

Feedback Software User Testing Customer Experience Customer Feedback 97

Userpilot

NOVEMBER 2, 2023

Sales-led growth , on the other hand, is built around the traditional sales process and tactics like trade shows or demos. Book the demo to see how you can use it to improve your marketing efforts and drive revenue growth. And use their first names, for Pete’s sake! Most companies use all 3 strategies to some extent.

Feedback Software 97

Feedback Software Analytic Tools Research Software User Testing 97

Userpilot

JUNE 30, 2023

With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Book a demo to learn more! This, in turn, drives customer retention , reduces churn , and can even lead to positive word-of-mouth referrals.

Customer Feedback 94

Customer Feedback User Testing Feedback Software Data Visualization 94

Userpilot

JANUARY 11, 2024

Book a demo today to learn more! Offering targeted guides , demos , and tutorials can make users feel valued. Only ask for necessary information, such as the user’s name, email address, etc. Mercury requests the company’s name and the user’s role. And you can do all these without writing any code.

Onboarding KPIs 101

Onboarding KPIs Customer Experience Feedback Software User Testing 101

Userpilot

JULY 7, 2022

More customer stickiness means lower churn rates, more upsell opportunities, and MRR expansions , plus it generates brand advocates who will spread positive word-of-mouth. In contrast, customer stickiness has to do with the users’ decision and motivation to stick around and buy more from you due to the transactional value behind it.

Research Software 95

Research Software Feedback Software Customer Experience User Testing 95

Userpilot

MARCH 3, 2022

There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk). Reduce customer churn due to friction. Get a demo and see how to build one without coding. Get a Userpilot demo.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Customer Experience 95

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 19, 2022

Minimize time to value of your product: As the name suggests, time to value is the amount of time it takes for a user to experience value in your product. Book a demo to see it in action. Here are two steps on how to achieve that: Drive positive word of mouth. Modal asking for a customer review. Welcome new users.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 97

Userpilot

SEPTEMBER 14, 2023

Dunning emails should include the company name, reason behind the email, payment details, schedule for retrying the charge, a link to settle the balance manually, and contact information for the support or billing team handling the transaction. What is a dunning email? Time-based.

Analytic Tools 88

Analytic Tools Data Visualization Customer Experience User Testing 88

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Why not book a Userpilot demo to see how you can upgrade your customer research game?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Front-facing online engagement tools help bolster your brand identity and positioning. Userpilot.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

APRIL 25, 2024

Try Userpilot and Take Your Product Marketing to the Next Level Get a Demo 14 Day Trial No Credit Card Required Defining marketing research Launching a product without knowing what your target audience wants is like walking in the dark. It evaluates past strategies and gauges the potential success of new offerings.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

OCTOBER 16, 2022

With Userpilot, you can apply these strategies without having to code. So why not try a demo to see for yourself? You can tell customers are developing a positive relationship with your product when they become active users. Loyalty programs help reinforce positive relationships and build intimacy through compelling rewards.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Book a demo to get started! Some of the benefits of customer retention include: Reduce customer acquisition cost : When customers are satisfied, they will likely share their positive sentiments with others.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

JULY 31, 2023

This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Book a demo with our team to learn more! Loyal customers can become brand advocates, promoting your company through word-of-mouth , reviews, and referrals, leading to organic customer acquisitions.

Feedback Software 95

Feedback Software Analytic Tools Data Visualization Customer Feedback 95

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS? Can you imagine what coding all the elements of your walkthrough at once would be like?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

FEBRUARY 9, 2022

Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Get a personalized demo and see how easy it is to get started. Say your product is project management software. That’s quite a bit harder than just a hypothetical understanding that the software will help keep you organized.

Analytic Tools 93

Analytic Tools Research Software Onboarding KPIs Customer Experience 93

Userpilot

AUGUST 31, 2022

Encourage raving fans to leave reviews and testimonials. We live in highly competitive times for software companies. Swamped with many SaaS options, people constantly turn to reviews and opinions from colleagues to decide on the best software solution. Personalization goes beyond addressing users by name.

Feedback Software 89

Feedback Software User Testing Customer Experience Onboarding KPIs 89

Userpilot

FEBRUARY 4, 2023

This trust and rapport can yield many benefits for your business whether it’s amazing stories shared on social media accounts, a positive review on your website, or word-of-mouth marketing that brings more people into your rewards program. Whenever you surprise customers, be on the lookout for upsell opportunities.

User Testing 86

User Testing Customer Experience Customer Feedback Feedback Software 86

Userpilot

SEPTEMBER 8, 2021

Using product tour software is a better decision. The best product tour software on the market is Userpilot. Great product tours have a positive effect on just about every important SaaS metric that you can possibly imagine. Instead, give your users all the time they need to figure out your software. Make it personalized.

Analytic Tools 92

Analytic Tools Feedback Software Onboarding KPIs Software Review 92

Userpilot

AUGUST 18, 2022

Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Get new advocates onboard with positive incentives, such as physical rewards or VIP experiences. Customer service is essential for nurturing positive customer relationships. Boosts brand awareness.

User Testing 96

User Testing Customer Experience Customer Feedback Feedback Software 96

Userpilot

MARCH 23, 2022

Reach out to promoters to ask for reviews or recommendations. Most NPS surveys have one question only: “On a scale of 0-10, how likely are you to recommend software ABC to a friend or colleague?”. Get a Userpilot demo and see how. Use personalized subject lines and always refer to users by their names.

Product Research 94

Product Research Feedback Software Analytic Tools Research Software 94

Usersnap

AUGUST 20, 2021

You can easily write out a generic understanding of what you see in your customer feedback software. An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. In the end, what’s most important is getting quality insights, whether it is positive feedback or negative feedback.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

NOVEMBER 30, 2023

It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience. Book the demo! As the name suggests, you use software like Truestory, Hotjar, or Heap to record everything that the user does on the screen. Want to see how Userpilot can help UX researchers?

Product Research 90

Product Research User Testing Research Software Data Visualization 90

Userpilot

AUGUST 10, 2022

This is what you will discover about your customers, thanks to collecting consumer insights, to name a few. They pop up due to pre-defined triggers such as users performing tasks X, Y, Z or signups reaching the first milestones, etc. With a tool like Userpilot, you can build microsurveys code-free. User interviews.

Data Visualization 96

Data Visualization Customer Feedback User Testing Customer Experience 96

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. Book a demo to see how it can improve your customer feedback systems. NPS surveys track customer loyalty and provide insights into their satisfaction.

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Feedback 89

Userpilot

MARCH 3, 2022

You should customize the content of your resume to match the requirements of each position you apply for. Clement Kao, Founder of Product Manager HQ, compares a resume to a demo video: Clement Kao believes that your product manager resume is like a demo video that highlights why you are the best fit for the job.

Data Visualization 94

Data Visualization Analytic Tools Technical Advisors User Testing 94