Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. The product demo is usually the biggest hurdle to clear on the way to a signed contract. Blaming losses on a bad demo?

Feedback Software 130

Feedback Software Consulting Engineering Technical Review 130

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. We’ll explore how these tools have become essential to many development processes today, and discuss why they remain so important for software teams of all sizes.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Alchemer Mobile

NOVEMBER 10, 2022

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. Airship is a modern product flagging framework that gives the right people total control over what your customers see and experience – without deploying code. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

AUGUST 28, 2022

Wondering what the Technology Adoption Curve is? The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation. The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation.

Analytic Tools 79

Analytic Tools Feedback Software Technical Review Data Visualization 79

Split

FEBRUARY 23, 2023

The usage of a single, common codebase by all developers on a team is emphasized by the software development method known as trunk-based development (TBD). With frequent integrations and codebase validations, this strategy ensures that the code is constantly in a usable state. Finally, automation boosts software quality assurance.

Feedback Software 96

Feedback Software Software Review Development User Testing 96

The Product Coalition

JANUARY 12, 2022

This radical change removes the myth that without product manuals, traditional lead generation, sales demos, & POC setup, a product cannot grow. Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. A recent example is Team vs Slack.

Research Software 158

Research Software Technical Review Strategy Product Research 158

Modus Create

MARCH 3, 2021

Docker for Developers is perhaps the most comprehensive source of information on all things Docker and a wide range of technologies associated with Docker and deployment in the cloud. The book is oriented toward software development, deployment, and security. The code for all 16 chapters of the book can be found on GitHub.

Software Review 98

Software Review Technical Review Development Systems Review 98

Userpilot

APRIL 29, 2024

Book the demo to find out more! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation? Technographic segmentation : Divides customers based on their use of technology, including devices, software , and platforms.

Customer Experience 89

Customer Experience User Testing Customer Feedback Analytic Tools 89

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Onboarding KPIs 93

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. The most common types of UGC are comments, ratings, votes, blog post comments, reviews, form submissions, etc.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Userpilot

JANUARY 20, 2024

Book the demo to see how it can help your team conduct RCA! They develop hypotheses of the underlying causes, including: – Recent software updates may have introduced bugs. To achieve this, train all your team members in basic RCA techniques, establish feedback loops, and schedule regular reviews.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? For enterprises, feature toggles provide a way to continuously deliver new features while maintaining the stability of existing code.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation software is a tool that allows you to segment customers based on shared characteristics such as their in-app behavior, the NPS score, completed milestones in the customer journey, etc. Let’s get started!

Analytic Tools 93

Analytic Tools Research Software Data Visualization Reporting Tools 93

Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Reviews, chatter on social media, and forums can all drive interest before a launch. Ready to get started? Let’s dive in! Paid advertising.

User Testing 85

User Testing Feedback Software Analytic Tools Research Software 85

Gainsight

MAY 6, 2020

Perhaps you have investigated Customer Success technology in the past but decided the timing was not right. Whatever decision you made about a CS technology in the past is no longer valid in this new economy. Here are 3 reasons you’ll want to revisit CS technology right away: 1. Return on Investment. Verified Outcomes.

Technical Review 52

Technical Review Technology Customer Experience Data Visualization 52

The Product Coalition

APRIL 7, 2021

Fireart Studio Fireart Studio is a boutique design and software development company with a headquarter in Warsaw, Poland. The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment. It was established in 2008 in Poznan.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If your SaaS offers a demo or a free trial, value realization can be the decisive moment when a user decides to convert into a paying customer. Create one code-free with Userpilot.

Feedback Software 90

Feedback Software Research Software Onboarding KPIs Customer Experience 90

Userpilot

AUGUST 24, 2021

TL;DR: Use self-service customer support to capitalize on the 81% of users who try to solve their own software issues before reaching out for help. Get a demo and see how you can build one with no code! Even as technology advances, there will always come a time when human support is the most efficient way to resolve an issue.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

Userpilot

OCTOBER 11, 2022

While you can use Userpilot for collecting customer data and building segments, Salesforce will be good for customer relationship management software. Technographic segmentation divides leads into different groups based on their use of technology. make a product demo request. What is lead segmentation? Geographic segmentation.

Feedback Software 89

Feedback Software User Testing Data Visualization Customer Experience 89

Userpilot

JULY 14, 2022

Tech-touch customer success offers a highly-relevant and personalized experience to your customer while also being automated using software. Tech-touch customer success is about using technology (data collection, advanced segmentation , hyper-personalization, etc.) Get a demo now. What is tech-touch customer success? Conclusion.

Feedback Software 90

Feedback Software Technical Review User Testing Customer Experience 90

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. Help Center Software exists to solve this problem. And how do you go about choosing a good software solution from all the options on the market? What is Help Center Software? What is Help Center Software? Sound familiar? Userpilot 2.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

Userpilot

DECEMBER 7, 2023

CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. If you want a CEM that can help tailor your customer experience, collect user feedback, and provide personalized experiences, book a demo with Userpilot now.

Customer Experience 89

Customer Experience Feedback Software Analytic Tools Customer Feedback 89

Crafty CTO

MARCH 17, 2023

That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself. OpenAI demoed this, incorporating the post-2021 updated tax code in the prompt and then asking a question that required knowledge of the latest changes.

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Split

APRIL 4, 2024

The task of handling user identities along with their access permissions in diverse software applications can prove to be intricate. Imagine the challenge of operating a company that uses a multitude of software applications. Despite SCIM being an open standard, not all software vendors fully embrace it. Enter SCIM provisioning.

User Testing 52

User Testing Customer Experience Data Visualization Software Review 52

eG Innovations

FEBRUARY 16, 2023

The reviews are in! Moreover, eG Enterprise APM was ranked in the top spot out of 14 vendor solutions.The recognition is based on a composite score from 703 verified real end-user reviews from employees in organizations with over 5000 employees on 14 different APM Enterprise Tools. Download the report here.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? However, alongside its release, Google released a demo video of Gemini. Subscribe for free to receive new posts and support my work. Here's How to Break Free!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Product Innovation Educators

JULY 17, 2023

On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. These technological possibilities should generate all kinds of new product opportunities. [7:38] Build something really fast and demo it to the customer to get instant feedback. Have a good data system.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Userpilot

AUGUST 15, 2022

Monitoring reviews and ratings on famous product review sites (G2, Capterra, and TrustPilot) allows you to understand the best and the worst parts of your product from the customer’s perspective. This technique is helpful when you’re analyzing reviews and ratings about your product. In-app guidance.

Feedback Software 92

Feedback Software Data Visualization Analytic Tools User Testing 92

Userpilot

JULY 21, 2022

Customer experience automation (CXA) refers to any technology you can use to automate, scale, and remove friction from customer interactions. Userpilot is a code-free solution that allows you to create in-app guidance and in-app knowledge bases to provide self-support and enhance the customer experience. Automation.

Feedback Software 84

Feedback Software Reporting Tools Customer Experience Data Visualization 84

Userpilot

JANUARY 22, 2024

In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. Book the demo! Low-touch model The low-touch customer model relies heavily on technology and automation to deliver customer success services to a large number of customers.

Analytic Tools 81

Analytic Tools Feedback Software User Testing Customer Feedback 81

Userpilot

JANUARY 30, 2023

Providing live demos that include proper training for users and make the product stand out, like Airfocus. It illustrates the distribution of different types of technology users. of the market) are excited about trying products and testing new technology. Create modals code-free with Userpilot. They include: Innovators.

User Testing 85

User Testing Feedback Software Research Software Onboarding KPIs 85

Userpilot

AUGUST 23, 2023

To get the user feedback you need (without struggling with bespoke code) to improve the customer’s experience design, book a demo with Userpilot. Customer journey : The customer journey is more complex due to more channels and customer touchpoints users can interact with. Take a project management software tool.

Customer Experience 74

Customer Experience User Testing Customer Feedback Feedback Software 74

Userpilot

JANUARY 11, 2024

Book a demo today to learn more! FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. Offering targeted guides , demos , and tutorials can make users feel valued. And you can do all these without writing any code. What is FinTech onboarding?

Onboarding KPIs 96

Onboarding KPIs Customer Experience Feedback Software User Testing 96

Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. And you had to own all the servers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98