Userpilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Book the demo to see how you can use it for dogfooding in your SaaS. What is product dogfooding?

Feedback Software 88

Feedback Software Analytic Tools Research Software Reporting Tools 88

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. TL;DR Digital product experience encompasses all customer touchpoints and interactions with a digital product across its lifecycle. It’s also not the same as user experience. Book a demo to find out more.

Customer Experience 84

Customer Experience Feedback Software Analytic Tools Product Research 84

Split

MARCH 14, 2024

From the initial stages of design and development to the crucial phases of testing and deployment, each step in the software development lifecycle shapes the quality and effectiveness of the final product. Within this development lifecycle, a comprehensive test environment is critical for ensuring software reliability and performance.

Feedback Software 52

Feedback Software Software Developers Software Development User Testing 52

Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? That’s because first impressions matter, especially in the SaaS world, where users can easily switch to alternative solutions when they perceive yours to be too difficult to engage with.

Customer Experience 99

Customer Experience Feedback Software User Testing Customer Feedback 99

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 84

Customer Feedback Product Research Feedback Software User Testing 84

Userpilot

OCTOBER 4, 2022

Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. These help you understand: how users feel about your product. whether or not the user interface is easy to use. how much time users spend on a feature.

Customer Experience 73

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 73

ProductPlan

FEBRUARY 22, 2023

Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience. And the one area that you should never skimp on in your development recipe is user experience (UX).

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. What is software usage analytics?

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software User Testing 69

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Get a Userpilot Demo and learn more. Get a Userpilot Demo and get started now!

Feedback Software 95

Feedback Software Analytic Tools Data Visualization Software Review 95

Userpilot

AUGUST 14, 2019

Software demos are often seen as a necessary evil by SaaS companies, and the people who buy their products. The more prospects you have booking demos, the more salespeople you need. They aren’t going to remember everything you’ve shown them in your demo. Troi decided that they would automate part of their sales demos.

Feedback Software 41

Feedback Software Demo Weak Development Team User Testing 41

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. A SaaS business model relies on recurring revenue from retained users, so if adoption fails, the whole business model fails as well. In SaaS, the median user growth is 4%, while the median activation rate is 17%.

Feedback Software 93

Feedback Software Research Software User Testing Onboarding KPIs 93

Userpilot

APRIL 30, 2024

He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. If you want to implement his strategies and build successful product experiences, there is no better tool for the job than Userpilot.

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Analytic Tools Research Software Feedback Software Books 94

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Userpilot

APRIL 29, 2024

Book the demo to find out more! Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is segmentation? How does your location influence your technology and software choices? Psychographic segmentation survey questions What motivated you to choose our software?

Analytic Tools 85

Analytic Tools Research Software Feedback Software Product Research 85

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. TL;DR User behavior trends are not the same as consumer behavior trends. Frictionless sign-ups and proactive support are now essential for winning over users.

Analytic Tools 96

Analytic Tools Data Visualization User Testing Reporting Tools 96

Userpilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Analytic Tools 85

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 85

Amplitude

APRIL 23, 2021

Before I accepted the role as Jumbo Interactive’s Principal Product Manager, I was a software architect and front-end developer. We recently expanded into the international market and now offer a SaaS (software-as-a-service) version of our platform to lottery operators in other countries. I’m an engineer by trade.

Analytic Tools 52

Analytic Tools Customer Experience User Experience Data Visualization 52

Userpilot

APRIL 10, 2024

Don’t custom code – use the right knowledge base software. Book a demo to get started! Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a knowledge base? Organize resources into modules to improve the user experience.

Feedback Software 83

Feedback Software Analytic Tools Research Software Data Visualization 83

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

Userpilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. What is rollout in software development? Ready to get started?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

FEBRUARY 19, 2024

Create contingency plans, efficiently allocate resources, and implement communication strategies, such as in-app banners , for user notifications on system maintenance. These actions are vital for minimizing negative impacts on user experience and ensuring operational continuity during unforeseen events.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Innovatemap

OCTOBER 31, 2019

120WaterAudit is a water program management company that uses software, kits, and services to manage and execute water quality programs that improve public health outcomes. But in order to properly service public water systems, they needed to create a software that spoke to program managers’ specific needs.

Feedback Software 40

Feedback Software Demo Data Visualization User Testing 40

Userpilot

APRIL 22, 2024

Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feature analysis? They include elements like in-app guides , intuitive user flows, and customizable settings.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Weak Development Team 88

Userpilot

NOVEMBER 21, 2023

In this article, we examine what you can achieve with the product analytics software from Hubspot. TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. To see how this integration works and how it adds value to your business, book a demo today !

Data Visualization 91

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 91

Userpilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials. Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers.

Feedback Software 81

Feedback Software Research Software User Testing Onboarding KPIs 81

Userpilot

APRIL 9, 2024

Userlane offers interactive user onboarding guides and tutorials within web applications, employing AI for updates and customization, focusing on improving user experience and adoption through in-app guidance. Book the demo to find out more! There are a few benefits of investing in a dedicated onboarding system.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

MARCH 7, 2024

Book the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a funnel report? A funnel report is an analytical tool used to visualize the customer journey or user flow through different stages of engagement with software.

Data Visualization 90

Data Visualization Reporting Tools Analytic Tools Customer Experience 90

Userpilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Book a demo with Userpilot to get the best value for cost for your business! UXtweak helps enhance impact by testing how users interact with your webpage in 5 seconds. User segmentation.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

OCTOBER 16, 2022

Want to collect user feedback to build products that delight? Get a Userpilot demo and get started. As a rule of thumb, where MVPs are optimized for speed, MDPs are optimized to maximize user experience. What is a minimum delightful product? ” – Adam Berrey. So, we’ve covered the differences.

User Testing 99

User Testing Feedback Software Research Software Customer Experience 99

Userpilot

MARCH 21, 2024

Offering a free trial or demo to showcase product value and encourage sign-ups. Collecting customer data with welcome surveys to segment users and personalize the onboarding experience. This is possible by elevating the user experience at every stage with personalization, in-app guidance, and targeted messaging.

User Testing 97

User Testing Analytic Tools Research Software Feedback Software 97

Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? The same can be said about the paths that users take to convert into paying customers. Onboarding workflow software gives you those steps without having to spend thousands of dollars on developing that experience in-house.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

APRIL 30, 2024

Quick product adoption hinges on user experience , effective promotion, strategic pricing , and strong customer support , each shaping user acceptance and satisfaction. Book a demo now to find out more. This could be a free software trial that lets you experience the product without fully committing to it.

Onboarding KPIs 81

Onboarding KPIs Data Visualization User Testing Analytic Tools 81

Userpilot

APRIL 3, 2024

If you want to know more about how Userpilot can help you create a content resource center, book a demo now. Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a resource center? Organize the resource center to enhance the user experience.

Feedback Software 90

Feedback Software Analytic Tools Research Software Data Visualization 90

Userpilot

APRIL 21, 2024

Conduct user flow analysis to learn how to optimize the user experience and thereby lower tickets. If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help. Get a Userpilot Demo and see how you can drive customer satisfaction.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94