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Building an Efficient Release Management Process

Split

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. All too often, releases turn into stressful events, fraught with last-minute surprises that disrupt business processes. Effective release management is pivotal for agile software development.

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B2B Marketing Funnel: What is It and How to Build One?

Userpilot

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Review stage (BoFu). Collaborate with the sales team to generate high-quality leads and boost revenue directly. Educating people on what’s happening in the industry. It helps you visualize the customer journey.

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Become a Product Visionary with Alternative Futures Analysis

The Product Coalition

Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix). Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. What went wrong? How did Blockbuster go belly up in less than a decade?

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Best Resources for Data Folks

Iteratively Blog

Development. It provides the latest thinking on big data, analytics, and their implications for the enterprise from a range of experts across various industries. A large part of the reason is due to the fact that not everything is measurable. It’s probably the first visual analytics tool teams use when getting started.

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Collect’s founder Alex Delivet on automating data collection

Intercom, Inc.

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S.,

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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. We didn’t give it this supervised learning where you code in a definition of sadness or happiness. It would be great.”

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Here Are the Winners of the 2019 Pulse Impact Awards

Gainsight

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.