article thumbnail

10 Reasons Your Product is Hurting Your Sales Team

The Product Coalition

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

article thumbnail

Customer Experience author Elizabeth Dixon on the CX that makes an impact

Intercom, Inc.

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. No, “I get to be a part of this team, and we get to make an impact on people.” While in college, I started my first business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

To manage a Product Roadmap, you must be a Diplomat, Strategist and Defender

Bain Public

By leaning on empathy, we can build an open-minded work culture that encourages collaboration, opinions, and feedback, allowing us to gain a variety of perspectives from the people on our teams and beyond. Everyone’s opinion matters, and when they trust that we’re listening, a culture of respect develops. How big is our technical debt?

Roadmap 40
article thumbnail

Are you Solving Customer Problems or Just Building Features?

ProductPlan

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

article thumbnail

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

article thumbnail

Emergence Capital’s Doug Landis on telling stories that sell

Intercom, Inc.

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

article thumbnail

Emergence Capital’s Doug Landis on telling stories that sell

Intercom, Inc.

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.