Development Team Review Guidelines Management Research Software 
Intercom, Inc.
FEBRUARY 26, 2018
The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.
UX Planet
DECEMBER 15, 2023
Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? guidelines, following a suit filed by a blind individual ( source ). Have you defined the design problem at hand?
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Usersnap
MARCH 19, 2019
As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you!
PMLesson's Ace the PM Interview
JULY 12, 2022
After creating your product manager resume , it’s well worth writing your product manager cover letter if your prospective employer wants one. The proper format for a product manager cover letter The last thing you want is your cover letter to look just like any other.
UX Studio: Product Management
JULY 29, 2020
Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Understanding the team and the context they operate in is the starting point before trying to change anything. Listen first. Create alliances.
Business of Software Conference
APRIL 7, 2020
In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. The reasons why customer service fails. So what are the reasons why customer service fails.
UX Studio
MARCH 4, 2019
Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. UX researchers.
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