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Why Product Request SLAs Fail

Mironov Consulting

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or They often propose grading product managers on answering tickets.  This

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How to Keep on top of Trends that Matter to Product Managers

Department of Product

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail. And not all trends matter.

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From Product Manager to Partner: An Interview with Ashley Carroll

Amplitude

Hailing from a tenured career in product management, she was just super passionate about working with startups. “I I had become pretty active as a mentor and advisor to various startups and really enjoyed it! From Product Manager to Partner: An Interview with Ashley Carroll of @SocialCapital Click To Tweet.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. Anna Griffin, CMO at Intercom: Hello and welcome to New at Intercom , our first virtual launch event designed to share new innovation and new possibilities with the Intercom platform.