The Product Coalition

OCTOBER 21, 2021

Which problems solve user pain points faster? Is it worth pursuing and will it actually bring value to the customer? They can go away and focus on the big picture while the development team gets to work on making the product. A well defined product vision is the cornerstone for a successful product.

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Product Research User Friction Framework Vision 203

UX Planet

JANUARY 4, 2024

Amidst the ever-shifting terrain of professional development, my journey from an Industrial Designer with a specialization in Textile to a Design Strategist has been a transformative experience. When I later transitioned into a Product Manager role, this customer-centric approach became invaluable.

Strategy 96

Strategy User Friction User Testing Research Software 96

People-First Product Leadership

DECEMBER 20, 2023

Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 3 brings together the Product specific Vision, Roadmap and Goals. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

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Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Utilizing digital analytics enables them to make data-driven product decisions , and identify user friction and pain points. What’s digital analytics?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

JULY 8, 2022

If you are wondering what Feature-Driven Development (FDD) is and how it can improve your product management processes, you are in the right place! Feature-Driven Development (FDD) is an Agile development framework. It revolves around developing functionality that meets the needs of the customer.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! At this point inexperienced product managers are ready to walk out, but I give them a framework in order to structure the discussion. The framework I suggest to candidates is this: 1. Pain points 2. Market sizing 4.

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Vision User Friction Product Management Product Manager 72

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. They enable PMs to apply their hard skills effectively.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Product Research 105

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. A CRM for Product.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Lenny Rachitsky

APRIL 9, 2024

Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. I’m saying you should double down on strengthening your soft skills (e.g. Please tell me!

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Userpilot

AUGUST 13, 2023

How to develop your own prioritization matrix. Examples of different prioritization frameworks. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. Customer requests aren’t enough to make product decisions.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

AUGUST 29, 2023

TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. A project manager is focused on the completion of a specific project, whereas product managers focus primarily on the long-term vision and evolving a product to deliver value over time.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Ronke PM

OCTOBER 5, 2023

Table of Contents What is customer-centricity? Essential customer experiences to consider. Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Userpilot

NOVEMBER 23, 2023

They lack vision and lead nowhere. The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. Many companies lack differentiation strategies and drive product development by copying competitors. Evidence-based learning is essential to satisfy customers and grow.

Analytic Tools 105

Analytic Tools Feedback Software Product Research User Testing 105

Userpilot

JULY 20, 2022

It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development.

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. Why do developers overengineer software products?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Incorporate gamification elements for celebrating user milestones to enhance engagement.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You should use it to meet and exceed customer expectations to increase customer satisfaction and retention and boost revenue growth.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. For product leaders, that means taking a step back to build a team that can be customer-centric and deliver ongoing innovation to the market.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Product Innovation Educators

JANUARY 10, 2022

She cofounded the Radical Product Thinking movement of leaders creating vision-driven change, along with authoring the book Radical Product Thinking: The New Mindset for Innovating Smarter. I learned from these product diseases and developed an intuition after really hard lessons. That burning question started Radical Product Thinking.

User Testing 90

User Testing Product Management Product Manager Vision 90

Userpilot

OCTOBER 25, 2022

Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. Tracking product usage , like engagement with certain features, allows product managers to see which of them generate the most value for customers.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

ProductPlan

SEPTEMBER 10, 2021

And for product managers, it’s important to develop your own atomic roadmapping habits. . Using too many (or too few) prioritization frameworks. There are dozens and dozens of prioritization frameworks at the ready. You can get a little overzealous and churn through frameworks too often.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Userpilot

JUNE 20, 2023

In Step 4, you seek customer insights and run experiments to assess user interest. Popular validation techniques include online surveys , user interviews and focus groups, and fake door tests. Once you launch the MVP, you can use product usage data and customer feedback to inform further iterations.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

MAY 21, 2023

New functionality plays a big role in retaining existing customers and attracting new ones. New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Product Research 97

Userpilot

SEPTEMBER 12, 2022

The focus of product management is overseeing product development at all stages of its lifecycle. A product manager's role is to coordinate the work of various teams across the organization with the shared goal of developing products. SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Intercom, Inc.

JULY 13, 2021

For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. In a recent survey, our team let us know design career paths and advancement were pain points. The only thing harder than designing a product is designing your career. Invent the future of interaction design.

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Product Research Customer Communications Feedback Software Reporting Tools 271

Product Talk

SEPTEMBER 7, 2022

Pictured from top to bottom, product manager Sören Weber, product designer Emilio Martins, user researcher Mara Zocco, and product designer Gabriel Hourigan. When it came to defining their work in terms of user problems, the trivago team already had good habits in place. Users don’t usually express their needs directly.

Product Research 202

Product Research User Testing Customer Experience Research Software 202

Mind the Product

JUNE 20, 2019

While many companies adopt agile and product discovery techniques to better understand their customers faster, it still takes too much time and effort to identify suitable solutions that solve real user problems and also help the business. Solving big problems for customers creates big value for businesses Melissa Perri.

Product Research 162

Product Research User Testing Customer Experience Customer Feedback 162

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Check out our list! Are you ready to jump in?

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But how do you do that? Product management and leadership speakers.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

OCTOBER 26, 2022

An impact map is a visual representation of the connections between the goals you want to achieve, the customers, and solutions. While impact mapping focuses on the interdependencies between the three, a customer journey map is a step-by-step breakdown of the actions your customers need to complete to experience value.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

The Product Coalition

AUGUST 2, 2020

After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing. The system provided different functionality for different customers and the total scope was far greater than the internal team’s staffing capacity. What is the problem?

Data Visualization 95

Data Visualization Customer Experience Customer Satisfaction Engineering 95

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit. it’s a hypothesis.

User Testing 143

User Testing Product Research Product Marketing Customer Experience 143

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Product managers have a lot of ground to cover.

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

ProductPlan

SEPTEMBER 30, 2021

Product professionals talk to customers and stakeholders to understand what’s important to them. They unpack their pain points to get to the root cause. We conduct customer research and stakeholder alignment so we can figure out what matters. The Downsides of Prioritization Frameworks. Meaningful.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

The Product Coalition

DECEMBER 21, 2018

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. In all the years I’ve been involved in producing software and SaaS products, customer feedback is still a really hot topic and one on which you still see lot of conflicting advice?

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User Testing Feedback Software Customer Feedback Customer Experience 60