Remove Differentiation Remove Embedded Analytics Remove Enterprise Remove Training
article thumbnail

13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

article thumbnail

Whatfix vs Apty vs Userpilot – Which is Best for Your SaaS?

Userpilot

However, the platform is buggy and the analytical features are limited. Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Appcues vs Spekit: Which Is Better for Interactive User Guides?

Userpilot

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. However, limited UI patterns are offered for creating interactive walkthroughs (modals and tooltips ) and performance issues have been reported.

article thumbnail

UserGuiding vs Spekit – Which Is Better for Interactive User Guides?

Userpilot

Look out for these must-have features; a good range of UI patterns, customization, segmentation , and product usage analytics. However, users have reported that it has a buggy platform and has limited functionality in its basic plan. Administrator in Computer Software Is UserGuiding the right fit for your business?

article thumbnail

Whatfix vs Apty: Which is Better for Customer Feedback?

Userpilot

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

article thumbnail

Whatfix vs Spekit – Which Is Better for Interactive User Guides?

Userpilot

A few must-have features for the tool you choose are; a good range of UX patterns, advanced segmentation , and tracking product usage analytics. Nevertheless, it does not provide sophisticated analytics and thorough style customization, and some users have experienced bugs with the platform. Pros of Whatfix? Here are its pros.

article thumbnail

Userlane vs Apty: Which is Better for Customer Feedback?

Userpilot

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.