Userpilot

JANUARY 15, 2024

TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions. Userpilot can help you build and embed CES surveys in your application without writing any code: Get your free Userpilot demo today! Try Userpilot and book a demo today!

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Resource center analytics. This means customers will abandon brands with poor communication, opening up an opportunity for your business to stand out. This section explores both strategies. This article aims to help you avoid that. We cover: Types of customer pain points.

User Friction 92

User Friction Customer Communications Analytic Tools Feedback Software 92

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 91

Feedback Software Data Visualization Embedded Analytics User Testing 91

Userpilot

OCTOBER 30, 2023

As SaaS categories become increasingly competitive, customer retention optimization emerges as the key differentiator between thriving and fading companies. It’s no longer enough to attract new business; the key to sustained success is keeping your existing users engaged and satisfied in the long run. Don’t freak out.

Feedback Software 79

Feedback Software Analytic Tools Customer Feedback Customer Experience 79

Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. However, limited UI patterns are offered for creating interactive walkthroughs (modals and tooltips ) and performance issues have been reported.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 14, 2023

Look out for these must-have features; a good range of UI patterns, customization, segmentation , and product usage analytics. However, users have reported that it has a buggy platform and has limited functionality in its basic plan. UserGuiding is a cost-effective product adoption tool. Cons of UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 91

B2B Feedback Software Product Marketing Customer Experience 91