Remove Differentiation Remove Embedded Analytics Remove Tools Remove User Friction
article thumbnail

How to Leverage AI in SaaS? (+Best Tools)

Userpilot

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. What AI tools you can use. AI tools can visualize trends and anomalies in real-time. AI analytics are coming soon. This includes the SaaS industry too.

article thumbnail

6 Customer Communication Pain Points in SaaS + How to Resolve Them

Userpilot

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. Better customer support. Increased retention.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product Roadmap Presentation: 6 Examples Included Templates

Usersnap

Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided. While it is a versatile tool for various presentation needs, it may not be the best fit for roadmap presentations. Relying solely on Powerpoint can be akin to using a compass in the age of GPS.

article thumbnail

An interview with John Kotowski on product pricing surveys: pricing research is not just “how much are you willing to pay”

Usersnap

But if you’re here, then you must know chickening out is not the way to do business! If you are providing more value to your customers, then let your product be appreciated at the price it deserves. What product pricing questions to ask customers? Sounds simple, right?

article thumbnail

13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

Userpilot

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. You will learn about different types of customer needs and how to identify them. You will learn about different types of customer needs and how to identify them.

article thumbnail

Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. By helping them grow, your business grows as well. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge.

article thumbnail

Userlane vs Apty: Which is Better for Customer Feedback?

Userpilot

Is Userlane or Apty the best tool for customer feedback? The tool you choose should help you accomplish your goals by providing the functionality you need. Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business.