Remove Differentiation Remove Finance Remove Roadmap Remove Sales Training
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The Seven-Part Guide to Portfolio Product Management & Marketing

Product Management University

Sales Training on Customers vs. Products. The goal is to make sure sales dialogues lead with a strong vision and a differentiating value story that’s supported by all products. When it comes to sales training, products play a supporting role, not a leading role. DON’T PANIC! Enter the solution manager role.

Marketing 130
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The Great Silence

The Product Coalition

If support teams are focused on arguing with the finance department, that leaves very little time to improve how they deliver exceptional customer service. Better sales training also won’t stop individual salespeople who are new and just trying to learn the ropes, or simply have a different idea of who the ideal customer is.