People-First Product Leadership

DECEMBER 4, 2023

Use this insight to differentiate your organization from others in the space. Macro: Refers to the macro environment which encompasses the current state of technology, culture, economics, politics, and your industry. KPIs are tactical and realistic, yet if your team achieves their KPIs, they bring you towards your key result.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? A key performance indicator (KPI) is a measurable value that shows how effectively a company is meeting key business objectives. When you add context to a metric, you get a KPI.

Onboarding KPIs 98

Onboarding KPIs KPI Analytic Tools Data Visualization 98

The Product Coalition

SEPTEMBER 9, 2022

As companies usually have many different KPIs, maintaining or growing customer retention is a key KPI that each business commonly shares. You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? How do I measure my retention rate?

Feedback Software 118

Feedback Software Analytic Tools User Testing Data Visualization 118

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Proactively learn about issues that may affect service delivery down the line. 6 Metric aggregation and service quality indicators.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

ProductPlan

JULY 10, 2020

It hit me by surprise but was so incredibly obvious at the same time: The user’s experience does not start and end within the software itself. While over 80% of businesses report increased investments in improving Customer Experience, they often struggle to deliver truly exceptional results effectively and sustainably.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Imaginary Cloud - Design

APRIL 7, 2021

In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. We believe that this service can be extremely beneficial since it takes a very close look at a digital product's performance, analyzing every aspect that can be improved or that is impacting the users' experience.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Userpilot

NOVEMBER 11, 2020

An Activated user is one who has realized First Value from your service. Your SaaS’s Activation Rate is the percentage of users who get to that key event – and a lot of studies have found it to be that optimizing your Activation Rate has the greatest downstream impact on revenue of any KPI you should be tracking. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userzoom

DECEMBER 11, 2019

This may even become a competitive differentiator. My prediction (and hope) for 2020 is that information on the environmental impact of a product or service will be more readily available to the consumer. UX Researcher, Professional Services. Becky Wright, Senior Product UX Researcher. Lee Duddell, Senior UX Director.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Userzoom

NOVEMBER 18, 2019

70% of CEOs now see UX and CX as a competitive differentiator, however budgets are remaining stagnant. Complexities occur however when your product or service is niche and therefore the general population just can’t offer enough of your target users. Even if it’s an MVP (minimum viable product), you still want a great experience.

User Testing 91

User Testing Product Research UX Data Visualization 91